Acoustic Connect integration for WooCommerce

This plugin integrates your WooCommerce store with Acoustic Connect by sending customer behavior signals directly to your Acoustic Collector API.

What This Plugin Does

The plugin tracks WooCommerce customer interactions and sends them as signals to Acoustic Connect for marketing automation:

• Customer Identification – Captures email at checkout for customer recognition
• Product Views – Tracks which products customers browse
• Cart Activity – Records add-to-cart and remove-from-cart actions
• Orders – Sends completed order data including items and totals
• Site Search – Tracks product search terms

Requirements

• An active Acoustic Connect account
• Your App Key and Collector URL from the Acoustic Connect dashboard
• WooCommerce 3.0 or higher

How It Works

1. The plugin loads the Acoustic Connect SDK on your store’s frontend
2. Customer actions (product views, cart changes, orders) are captured
3. Signals are sent directly from the browser to your Acoustic Collector endpoint
4. Data appears in your Acoustic Connect dashboard for marketing automation

Configuration

1. Navigate to WooCommerce > Settings > Acoustic Connect
2. Enable the integration
3. Enter your App Key (found in Acoustic Connect under Data Management > App Management)
4. Enter your Collector URL (found in the same location as App Key)
5. Select your subscription tier (Pro, Premium, or Ultimate)
6. Save changes

Subscription Tiers

• Pro – Customer identification, cart events, and order tracking
• Premium/Ultimate – All Pro features plus page views, product views, and search tracking

Learn more about Acoustic Connect at acoustic.com

Privacy Policy

This plugin collects and sends data to Acoustic Connect to enable marketing automation features.

Data collected includes:

• Customer Email (captured at checkout for identification)
• Product Views (Product ID, Name, Category, Price)
• Cart Actions (Add/Remove items with product details)
• Order Details (Order ID, Total, Currency, Items purchased)
• Search Terms (when customers search your store)

Where is data sent?

Data is sent securely via HTTPS to the Acoustic Connect Collector URL you configure in the plugin settings. No data is stored on your WordPress server.

Privacy Notice

For more details on how Acoustic handles data, please refer to Acoustic’s Privacy Notice.