Alvoru AI Chatbot

Alvoru AI Chatbot places a professional AI assistant on your website that answers your customers directly and automatically — day and night, seven days a week.

The chatbot is trained on your own business information and answers questions about your products, services, opening hours, prices and more. Your customers get a relevant answer right away, without you having to do anything.

What does this plugin do?

The plugin adds one small JavaScript tag to every page of your WordPress website. As soon as your Client ID is filled in, the Alvoru AI chat widget appears in the bottom-right corner of the screen. Visitors can ask questions directly and get an immediate answer from the AI.

Why Alvoru?

• Available 24/7 — Your AI assistant never sleeps. Even on Sunday at 3 a.m., visitors get an instant answer.
• Multilingual — The chatbot speaks fluent Dutch, English and German.
• No technical knowledge required — Installation takes about two minutes. Just enter your Client ID and save.
• Trained on your own content — You enter your own information in the customer portal. The AI learns from your business details, FAQ and products.
• GDPR compliant — Alvoru processes data in accordance with the GDPR. All data is stored on European servers.
• No setup costs — No one-time fees, no technical installation, get started right away.
• 14-day satisfaction guarantee — Not satisfied? You get your money back, no questions asked.

How it works

1. Create an account at alvoru.com
2. Log in to your customer portal at portaal.alvoru.com
3. Enter your business information so the AI gets to know your company
4. Copy your unique Client ID from the portal
5. Paste the Client ID into the settings of this plugin
6. Done — the chatbot is live on your website!

Who is Alvoru for?

Alvoru is built for small and medium-sized businesses. Whether you run a webshop, a restaurant, a hair salon or a legal practice — any business owner who wants to improve customer service without extra staff benefits from Alvoru.

Technical details

The plugin loads the chat widget script over a secure HTTPS connection from alvoru.com. Your Client ID is passed as a data attribute. The plugin itself does not set any cookies. The chat widget communicates with the Alvoru servers to process messages.

Privacy

When a visitor uses the chatbot, the messages are processed by the Alvoru servers and by the Anthropic API (Claude AI). See the Alvoru privacy policy: https://alvoru.com/privacy

External Services

This plugin relies on an external service: Alvoru (https://alvoru.com).

What is loaded?
On every page view on your website, the plugin loads the following JavaScript file:

https://alvoru.com/chat-widget.js

This file contains the chat widget that is shown to your visitors. When this script is loaded, a connection is made to the Alvoru servers.

When is the connection made?
Only when you have set a valid Client ID in the plugin settings. Without a Client ID, nothing is loaded.

Which data is shared?

• Your Client ID (as a data attribute on the script tag)
• The IP address and browser details of your website visitors (through loading the script)
• Messages that visitors type into the chat widget

Third-party processing:
The chat messages are processed by the Anthropic API (Claude AI). See the Anthropic privacy policy: https://www.anthropic.com/privacy

Links to the Alvoru policies:

• Terms of Service: https://alvoru.com/algemene-voorwaarden
• Privacy Policy: https://alvoru.com/privacy
• Data Processing Agreement: https://alvoru.com/verwerkersovereenkomst