AskX – Agentic AI Chatbot

Give your WordPress site an AI-powered customer support chatbot that uses your site content as context.

AskX is an agentic AI chatbot that answers visitors using a knowledge base built from your own data. This plugin connects your WordPress site to AskX through secure, API-key-protected REST endpoints — so the chatbot can answer using the content you choose to expose.

Why Use This Plugin?

This plugin creates a direct, authenticated data connection between WordPress and AskX. You control exactly which content types are shared — posts, pages, WooCommerce products, custom post types — and AskX uses that content for customer support and site-related answers.

Key Features

• Full WordPress Integration — AskX connects directly with your WordPress
  site through secure REST APIs. You choose exactly which content types to
  share: posts, pages, comments, users, and custom post types.
• WooCommerce Support — When WooCommerce is active, product list/single
  endpoints and single-order-by-ID order endpoints are available. Orders
  cannot be listed in bulk; use a known order ID (for example for order-status
  lookups). Your chatbot can help visitors find products and answer
  store-related questions.
• Works With Any Site — Compatible with standard WordPress sites,
  WooCommerce stores, LearnDash courses, BuddyPress/BuddyBoss communities,
  booking platforms, and any site using custom post types.
• Simple Setup — Install the plugin, select your content types, download
  the JSON configuration file, and upload it to AskX. Your chatbot is connected.
• Chatbot Display — Enter your AskX Chatbot ID in the plugin settings.
  The widget loads automatically on your frontend using standard WordPress
  script enqueueing.
• Customizable AI Behavior — In AskX, configure how the chatbot responds:
  set system prompts, add predefined questions, and adjust parameters like
  creativity level and response length.
• Visual Widget Builder — Design your chatbot widget in AskX to match
  your site theme and branding.
• Knowledge Base Training — Train the AskX chatbot using uploaded documents,
  website URLs, or your WordPress content via this plugin API connection.
• API-Key Security — Every API request requires authentication. No data
  is exposed without a valid API key

How AskX Uses Your Content

AskX builds its knowledge base from three types of input: documents (PDFs), website URLs, and WordPress content via API. This plugin provides a direct API integration: authenticated REST endpoints so AskX can read structured WordPress and WooCommerce data you enable, keeping answers aligned with your site as content changes.

How to Connect

1. Install and activate the plugin.
2. Choose which content types to expose in the plugin settings.
3. Download the API Configuration JSON file.
4. In AskX, provide the JSON during chatbot creation or via the “Connect WordPress” option.
5. Enter your AskX Chatbot ID in the plugin to display the chatbot on your site.

Available Endpoint Groups

• WordPress core: posts, pages, users, comments
• WooCommerce (if active): products (list and single); orders (single order by ID only, no list-all)
• Custom post types: all public CPTs
• Search: unified search across all enabled types
• Chatbot-optimized: endpoints formatted for AI consumption

Who Is This For?

• WordPress site owners who want AI-powered customer support that uses their published content
• WooCommerce stores needing product-aware chatbot assistance
• Agencies managing multiple WordPress sites with AskX
• Developers building AI integrations with WordPress content

Third-party services

This plugin integrates with AskX-related services used from your site or browser.

1. AskX Blog API (admin screen)

• Service: https://askx.io
• Purpose: display latest AskX news cards in the plugin admin page.
• Data sent: pagination parameters (page, page_size, is_published) in a server-to-server request. Your API key is not included.
• Trigger: when an admin opens the plugin settings screen or uses pagination controls.

2. AskX connection flow (browser)

• Service: AskX web application (e.g., https://askx.io/admin).
• Purpose: let AskX receive the configuration it needs to call your site’s REST APIs.
• How it works: a site administrator completes the AskX Website Connection consent screen in wp-admin. On approval, the plugin sends a message to the AskX browser window using the standard postMessage API (no server-to-server HTTP request). On denial, only a denial status is sent.
• Trigger: only when an administrator explicitly approves or denies on the consent screen.

3. AskX Chatbot Widget (frontend)

• Service: https://askx.io
• Purpose: loads the AskX chatbot widget for site visitors.
• Data sent: visitor chat messages are sent to AskX servers for AI processing.
• Trigger: on every frontend page load when a valid Chatbot ID is saved and the widget is enabled.

AskX legal pages:

• Privacy policy: https://askx.io/privacy
• Terms of service: https://askx.io/terms

Privacy

Data stored on your site

• API key — authenticates requests to this plugin’s REST routes (stored in wp_options).
• Exposed API types — your content-sharing preferences.
• AskX Chatbot ID — used to load the chatbot widget.

Data returned by REST API

When a valid API key is supplied, responses include WordPress and WooCommerce data according to your Exposed API Types settings. Prefer the X-API-Key header over query parameters to prevent accidental key exposure in logs.

Data sent to AskX

• Admin screen: pagination parameters for blog/news cards (no API key sent).
• Connection flow: site URL and API key via browser postMessage on explicit admin approval.
• JSON export: downloaded locally — the plugin does not send it to AskX automatically.
• Frontend visitors: chat messages are sent to AskX for AI processing when the widget is active.