CartApp – Chat Order for WooCommerce

CartApp adds an “Order via Chat” button to WooCommerce product and cart pages. Customers can select a delivery area, enter contact details, and open a pre-filled order message containing products, quantities, variations, totals, delivery fee, delivery note, store name, and order time.

The plugin is designed for markets where direct chat is the primary business channel, cash-on-delivery is common, mobile money is widely used, and delivery is usually described by neighbourhood rather than postal code.

Features

• Chat ordering from product pages.
• Chat ordering from the cart page.
• Product variation and quantity support.
• Required delivery area selection when zones are configured.
• Delivery note or landmark field.
• Customer name and phone modal before the chat link opens.
• Copy order text fallback.
• Mobile floating order button option.
• Configurable message, button, modal, and delivery text.
• Optional non-personal order intent logs.
• WooCommerce Cart block and classic cart support.
• HPOS compatibility declaration.

Privacy

CartApp does not send customer data to any external service other than opening the customer’s chat application or web chat with a pre-filled message after the customer chooses to continue.

Optional order intent logs are disabled by default. If enabled, CartApp stores non-personal records such as time, order context, product name, and selected delivery area. It does not store customer name, phone number, or delivery note.