CartCue – Sales Automation for WooCommerce

CartCue is the WooCommerce abandoned cart recovery and sales automation plugin that runs entirely inside your WordPress dashboard — no monthly SaaS fee, no customer data leaving your server.

Most WooCommerce stores lose 60–70% of shoppers at checkout. A customer abandons a cart. A payment fails. A first-time buyer never hears back. A loyal customer goes quiet. CartCue turns those moments into automated revenue recovery — set once, run forever.

Abandoned cart recovery that works

CartCue detects when a shopper enters their email at checkout and leaves before completing the order. It then waits your chosen delay (10 minutes, 1 hour, or 1 day) and sends a personalized abandoned cart recovery email with their cart contents, total, and a direct recovery link. You can include a unique coupon to bring them back.

Works for both registered customers and guest shoppers. No external account needed.

WooCommerce automation without the complexity

Every automation in CartCue follows a plain-English flow:

1. Trigger: what WooCommerce event starts this automation?
2. Timing: how long to wait before acting?
3. Conditions: who should receive it?
4. Action: send an email, generate a coupon, add an order note, or change order status.

No drag-and-drop canvas, no flowcharts, no 40-tab setup wizard. Most stores are up and running in under 5 minutes.

Automation triggers included free

• Cart Abandoned — recover carts from shoppers who entered their email and left.
• Checkout Started — catch shoppers who reached checkout but did not finish.
• Order Paid — post-purchase follow-ups, thank-you emails, review requests, cross-sell offers.
• Order Status Changed — trigger automations when orders move between WooCommerce statuses.
• Payment Failed — send a recovery reminder when a customer payment fails.
• Order Refunded / Cancelled — follow up after refunds or cancellations.
• New Customer Created — welcome new registered customers automatically.
• Customer Win-Back — re-engage customers who have not ordered in N days.
• Never Purchased — nudge registered users who signed up but never bought.

Personalized WooCommerce emails

CartCue emails support built-in variables for customer name, order details, cart contents, coupon codes, store name, and recovery links. Emails are sent through wp_mail() — the same delivery path WooCommerce uses — so they work with any SMTP or transactional email plugin you already have.

Variable fallbacks prevent awkward blanks: {{customer.first_name|there}} outputs “there” when a guest has no stored name.

Audience conditions — send to the right customers

Avoid sending every message to everyone. Add conditions to each automation:

• Order total above or below a threshold
• Customer placing their first order
• Customer has ordered N or more times
• Customer is a registered user or guest
• Customer has a specific WordPress role
• Customer registered before or after a date

Automation recipes — launch in minutes

CartCue includes ready-made recipe templates for the most common WooCommerce automations:

• Abandoned cart recovery (1-email and 2-email sequences)
• Post-purchase review request
• Win-back offer for inactive customers
• Welcome email with coupon for new customers
• Failed payment recovery
• Post-purchase cross-sell

Reports and email tracking

Track how your automations are performing from the CartCue dashboard:

• Email open rate and click rate per play
• Revenue attributed to each automation
• Activity log with success, skipped, and error status per run
• Execution history per customer

Why CartCue instead of a marketing SaaS?

Most abandoned cart recovery and WooCommerce email tools are monthly subscriptions that send your customer data to an external server. CartCue stores everything in your WordPress database. Your customer emails, order data, and cart contents never leave your site.

CartCue is a one-time purchase per site (Pro version), not a monthly fee that scales with your store’s revenue.

WooCommerce compatibility

• WooCommerce High-Performance Order Storage (HPOS) compatible
• Works with WooCommerce Blocks checkout (for consent)
• Compatible with any SMTP, transactional email, or deliverability plugin
• Supports WooCommerce multi-currency

Free plan limits

• Up to 5 active automation plays at a time
• 2 timed follow-up steps per play
• All free triggers and actions listed above
• Reports, email tracking, and recipe templates included

CartCue Pro

CartCue Pro adds advanced automations for growing WooCommerce stores:

Additional Pro triggers:
* New Product Review
* Low Stock Alert
* Customer Birthday
* WooCommerce Subscriptions (renewal, cancellation, pause, reactivation)
* Manual Campaigns (send to a custom segment on demand)

Additional Pro actions:
* SMS notifications via Twilio or Vonage
* CRM sync — FluentCRM, Mailchimp, MailPoet, ActiveCampaign, Klaviyo
* Outgoing webhooks (Zapier, n8n, Make)
* Slack notification
* Trigger another play
* Change customer role
* Add / remove loyalty points

Pro also includes:
* Unlimited follow-up sequence steps
* A/B subject line testing
* Revenue attribution per play
* CSV export of logs and customer data
* Play import / export (JSON)
* Campaign mode for bulk one-time sends