Chatnelo – AI Chatbot for WooCommerce

Chatnelo adds a friendly AI chat to your WooCommerce store. It answers the questions your customers ask every day – “Is this in stock?”, “Do you have it in size M?”, “How much is shipping?”, “Any gift ideas under $50?” – using only your store’s real data. When it recommends a product, it shows a clickable product card that leads straight to the product page.

No more lost sales at 2 AM because nobody was there to answer.

Features

• Answers 24/7 from your real products, prices and stock – it never makes things up
• Clickable product cards right in the chat
• Speaks your customer’s language – English, German, Spanish, French, Czech, Polish, Slovak and many more
• Your brand color, title, greeting and position
• Automatic product sync – the plugin publishes a product feed that Chatnelo refreshes every 6 hours
• Set up in 5 minutes – no coding

How it works

1. Install the plugin and create a free Chatnelo account.
2. Paste your Store ID and widget key into the plugin settings.
3. Paste the product feed address into your Chatnelo dashboard.
4. The chat bubble appears on your store and starts answering.

Pricing

Chatnelo is a hosted service. Every new account can try the full version for 3 days for free, without a card. After that you choose a monthly plan in the Chatnelo dashboard. Current plans and prices: https://chatnelo.com

External service

This plugin connects to the Chatnelo service (https://chatnelo.com), made by BrosWars Studio, to show the chat widget and to generate answers. It is required for the plugin to work.

• The chat widget script (https://chatnelo.com/embed.js) is loaded on your storefront pages once the plugin is connected.
• Messages your visitors type into the chat are sent to the Chatnelo service, which uses OpenAI to generate the answer. Chatnelo does not store the content of the messages, only a count of conversations for billing.
• The plugin publishes a public product feed at /wp-json/chatnelo/v1/feed with the same product data that is already visible in your store (name, description, price, stock status, link, image and category). The Chatnelo service downloads it to answer product questions.

Terms and privacy policy: https://chatnelo.com/privacy