COD to UPI – COD Verification and Prepaid Conversion for WooCommerce

Cash on delivery is how most Indian shoppers pay, and it costs stores when orders are refused at the door: shipping is paid both ways and the stock is away for days. COD to UPI asks every cash on delivery customer to confirm the order before you ship it, and offers them to pay by UPI instead.

How it works

1. A customer places a cash on delivery order. It waits in the new Awaiting COD confirmation status, with its stock reserved.
2. The customer gets an email with a link to a confirmation page, and the same buttons appear on the order received page:
   • Confirm order: the order moves to Processing and you get the usual “New order” email.
   • Pay by UPI: the order switches to the UPI QR Code Payment Gateway, with an optional prepaid discount. Without that plugin, customers can pay online with your other payment methods instead.
   • Cancel: the order is cancelled and the stock restored.
3. No answer? A reminder is sent, and after the time you choose the order is cancelled, confirmed, or left for you to call the customer.

Features

• New “Awaiting COD confirmation” order status, with stock reserved and customers able to cancel from My Account.
• Confirmation email (WooCommerce > Settings > Emails), with a reminder.
• Confirmation page with signed links that expire. Opening a link never changes an order, only the buttons do, so email security scanners can’t confirm or cancel orders.
• Pay by UPI (or online) instead, with a fixed or percentage prepaid discount, and no COD fee. If the customer doesn’t pay in time, or chooses “Pay on delivery instead”, the order goes back to cash on delivery and is confirmed. It is never cancelled as unpaid.
• Cash on delivery rules: minimum and maximum order value, allowed and blocked pincodes (with prefixes like 110*), excluded categories and products, COD orders per customer per day, and refused deliveries. The customer sees why COD isn’t offered.
• Mark orders as “Refused delivery (RTO)” from the order screen; customers with too many refused deliveries no longer get cash on delivery.
• Cash on delivery fee (fixed or a percentage, optionally taxed), and optionally the prepaid discount when UPI is chosen at checkout.
• Risk flag (Low / Medium / High) on every new COD order, with the reasons: earlier refused deliveries, other COD orders today, no earlier completed order, invalid mobile number, high order value, high-risk pincodes. It informs you; it never blocks an order.
• “COD” column in WooCommerce > Orders, a “Cash on delivery” box on the order screen (history, risk, and the confirmation link to send the customer yourself, e.g. on WhatsApp), and a “Confirm COD orders” bulk action.
• COD report (WooCommerce > COD report): orders held, confirmed, cancelled, switched to paying now, back to COD and refused, for the last 7, 30 or 90 days.
• Personal data export and erasure through WordPress’s privacy tools, and suggested privacy policy text.
• Nothing is marked as paid automatically: UPI payments are checked by you, as with the UPI QR Code Payment Gateway.
• Works with the classic checkout and the Checkout block, and with High-Performance Order Storage (HPOS).