Desarrolloperu Libro de Reclamaciones Lite

Desarrolloperu Libro de Reclamaciones Lite is a free WordPress plugin that allows you to implement a Virtual Complaints Book on your website in a simple and organized way.

It is primarily aimed at businesses and establishments that need to receive and manage customer claims and complaints through the Internet.

The plugin provides a registration form, unique code generation, status tracking, and administration tools directly from the WordPress dashboard.

Key Features

• Registration form for claims and complaints.
• Integrated data validation.
• Unique consecutive code generation per year.
• Status tracking system for claims.
• Administrative dashboard to view and manage registered claims.
• Detailed claim view.
• No WooCommerce required.
• Native WordPress integration.

Privacy

This plugin connects to an external license validation server (desarrolloperu.com) only when the user manually enters and activates a license key in the plugin settings. No data is sent or collected automatically.

External services

This plugin can optionally connect to Cloudflare Turnstile, a bot-detection service, to protect the public claim submission form against spam and automated abuse.

This connection is not automatic: it only happens if the site administrator explicitly enables the “Protección Anti-Spam” option on the plugin’s settings screen (disabled by default), which additionally requires the free “Simple Cloudflare Turnstile” companion plugin to be installed, active, and configured with a Cloudflare site key.

When enabled, the plugin loads Cloudflare’s Turnstile script (https://challenges.cloudflare.com/turnstile/v0/api.js) on the public claim submission form so that Cloudflare can run its bot-detection challenge. As part of this, the visitor’s IP address, user-agent, and other browser/connection signals are sent to Cloudflare’s servers.

This service is provided by Cloudflare, Inc.:
Cloudflare Terms of Service, Cloudflare Privacy Policy, Turnstile Privacy Addendum.