DripTell for WooCommerce

DripTell sends up to three WhatsApp reminders when a shopper leaves your checkout. Each reminder shows their product photo, items and total, a button that rebuilds their cart and opens checkout, and an optional single-use coupon.

This plugin connects your store to your DripTell workspace:

• Adds an unticked “Send me reminders on WhatsApp” box at checkout. Only shoppers who tick it get reminders.
• Saves the phone number, email and name the shopper types at checkout, with their cart, and sends them to DripTell.
• Tells DripTell when an order is placed, so reminders stop and recovered orders are counted.
• Rebuilds the cart and applies the coupon when a shopper taps a reminder’s button.
• Lets DripTell create single-use, expiring coupons for reminders.

Works with the classic checkout and the block checkout, and with high-performance order storage.

You need a DripTell workspace with a WhatsApp number connected. Reminder timing, messages, discounts, quiet hours and limits are set in DripTell under Cart Recovery.

External services

This plugin connects to DripTell (https://driptell.com), a WhatsApp messaging service, to send cart reminders. It does nothing until you paste a DripTell connection key in WooCommerce > Settings > DripTell.

What is sent to DripTell, and when:

• When you save the connection key or click “Check the connection”: your site name, store currency, and the plugin, WooCommerce and WordPress versions.
• When a phone number or email is filled in at checkout (typed by the shopper, or already saved in their account), and whenever that cart changes: the phone number, email, first and last name, country and language, whether they ticked the WhatsApp box and the box’s wording, and the cart’s products (name, quantity, price and image address) and total.
• When an order is placed or its status changes: the order number, status, total, currency, dates, the shopper’s name, email, phone and country, and which cart it came from.

DripTell also calls this site to create a single-use coupon for a reminder. That request is signed with your connection key and only creates a coupon.

Data is sent to the DripTell address in your connection key (normally app.driptell.com). DripTell’s terms: https://driptell.com/terms-and-conditions. DripTell’s privacy policy: https://driptell.com/privacy-policy.

Privacy

The plugin stores the details filled in at checkout, the cart and the shopper’s WhatsApp choice in its own table, and sends them to DripTell as described under External services. Saved carts are deleted after 31 days. Updates waiting to be sent are queued with WooCommerce’s scheduled actions, which WooCommerce clears on its own schedule. The plugin adds a suggested paragraph to your privacy policy guide.