Emporiqa

A customer asks: “I need headphones for work under 500. Can I pay with Visa, and can I return them within a week?”

The assistant searches your catalog, finds matching products, checks your payment and return pages, and answers everything in one message. The customer compares, adds to cart, and proceeds to checkout — all from the chat.

Try it yourself on the live demo store.

What it does:

• Searches your product catalog by what customers actually mean, not just keywords
• Answers questions about shipping, returns, and payment from your store pages
• Compares products side by side
• Adds to cart and sends customers to checkout
• Tracks which chat conversations led to purchases — full conversion funnel with chat-attributed revenue
• Starts conversations automatically based on customer behavior (time on page, pages visited, checkout page)
• Rates customer satisfaction after each conversation (thumbs up/down with aggregate scores)
• Hands off to your team when it can’t help
• Works in 65+ languages
• Unlimited conversations, unlimited team members — no per-message or per-seat fees

Launch Offer

The plugin is free. Start with a free sandbox store (100 products, 20 pages) to test the integration. Ready to go live? Email rosen@emporiqa.com and get 3 months free on any paid plan.

How it works:

1. Install the plugin and connect it to your Emporiqa account in Settings > Emporiqa
2. Your products and pages sync automatically
3. The chat widget appears on your store
4. Changes sync in real-time — no manual updates needed

Built for WooCommerce:

• All product types — simple, variable, grouped, external
• Multi-language — Polylang, WPML, TranslatePress
• Multi-currency — WOOCS, WPML Multi-Currency, WC Payments, Aelia
• In-chat cart with stock validation
• Order tracking via REST API
• Conversion tracking via order completion webhooks
• Compatible with WooCommerce HPOS

Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. Same platform, same dashboard, same assistant.

For developers:

The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation.

Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data.

Third-Party Service

This plugin connects to Emporiqa, an external service, in the following ways:

• Webhook sync — Product and page data is sent to the Emporiqa API (https://emporiqa.com/webhooks/sync/) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures.
• Chat widget — An external JavaScript file is loaded from https://emporiqa.com/chat/embed/ on all public-facing pages (when a Store ID is configured) to display the chat assistant.
• Order tracking — Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers.

An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy.