EngageBay Live Chat Support

EngageBay Live Chat Support

Details
View on WordPress

EngageBay Live Chat Support helps you connect with your website visitors instantly.
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.

🌟 Why Businesses Use EngageBay Live Chat

  • 💬 Communicate with visitors in real time
  • 🛤️ Track the entire customer journey in one place
  • 📢 Send proactive messages to invite visitors to chat
  • 📑 Access detailed chat transcripts for insights
  • 🤝 Build trust and enhance your brand reputation
  • 👥 Provide agents with full customer information during chats
  • ⭐ Collect customer feedback after each session
  • 👨‍👩‍👧 Collaborate as a team for quick solutions
  • 📊 Measure performance with in-depth reports & analytics
  • 🤖 Use the upcoming chatbot feature for automated engagement

🔑 Key Features

  • 🖥️ Install the chat widget on unlimited websites at no extra cost
  • 🎨 Fully customize the chat widget to match your brand style
  • ⌨️ Create shortcuts for common replies to save time
  • 🔄 Seamlessly transfer chats between agents
  • 👀 Track visitors as they browse your site for context-based support
  • 📧 Send chat transcripts via email once sessions end

Why Choose EngageBay Live Chat Support?

Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.

Details

Plugin code:
engagebay-livechat
Plugin version:
1.1.5
Author:
Outdated:
No
WP version:
5.0 or higher
PHP version:
7.2 or higher
Test up to WP version:
6.8.2
Total installations:
100
Last updated:
2025-09-11
Rating:
Times rated:
3
chat-widget
customer-support
engagebay
helpdesk
live-chat