FixSeal – Visual Feedback & Bug Reporter

FixSeal is the easiest way to collect visual feedback and bug reports from WordPress site owners and clients.

A floating button appears on your site. Click it, draw a box over any problem area, describe the issue, and submit — your developer or agency gets a rich, actionable notification instantly. No back-and-forth emails. No vague “the site is broken” messages.

Whether you’re a freelancer managing client sites, an agency running dozens of WordPress installs, or a site owner who wants a direct line to your developer, FixSeal turns visual feedback into structured fix requests your team can act on immediately.

Visual User Feedback & Bug Reporting

• Draw a selection box over any element on the page — no guessing where the issue is
• 4 request types: Fix a Bug, Improve This, Add Something, Security Concern
• Urgency levels: Whenever / This Week / URGENT
• File upload: images, video, PDF — up to 10 MB
• Built-in screen recording via browser MediaRecorder API
• Auto-captures full site context: page URL, browser, device, viewport, PHP version, active theme, WordPress version
• All reports saved as private posts in WordPress admin — no external database

Fix Request Management

• Fix Requests dashboard — every submission in one place with full context
• Rich HTML email notification with screenshot preview, browser info, and site details
• Submitter receives an instant confirmation email
• Reply-to is set to the submitter so you can reply directly from your inbox
• Filter, search, and track status of every request

Site Health Monitoring

• Automatic background checks every 6 hours via WP-Cron
• Monitors: SSL certificate, PHP errors, site speed, WordPress core updates, form health, Elementor status
• Email alerts when a check changes from OK to warning or critical
• Status overview on the FixSeal dashboard

Broken Links & 301 Redirects

• Automatic 404 error logging with URL, referrer, and hit count
• Set 301 redirects directly from the admin — no .htaccess editing needed
• Admin debug bar on 404 pages (visible to admins only)

Site Tools

• Cache Manager — purge cache from W3 Total Cache, WP Rocket, LiteSpeed Cache, WP Super Cache, Autoptimize
• One-Click Quick Fixes — clear Elementor CSS cache, flush permalinks, reset Gravity Forms locks, clear transients
• WP-Cron Inspector — view upcoming scheduled jobs, spot overdue or stuck events
• Fix Report — email a professional site health summary to yourself or your client
• Server Environment — PHP version, memory limit, WP_DEBUG status, file editor state

Email Delivery (Free)

• Default WordPress mail (wp_mail) — zero configuration needed
• Custom SMTP — use your own mail server with no external account required

Optional Pro / Agency add-ons

Separate add-on plugins and services are available at fixseal.dmitru.com. They are not required for this WordPress.org plugin to work.

• FixSeal Pro add-on — Mailgun and SendGrid delivery, project-management integrations, webhooks, and ticket push workflows
• FixSeal Agency add-on — white-label overlay branding, booking CTAs, central client reporting, and multi-site workflow tools

Developer-Friendly

• Zero frontend dependencies — vanilla JS, no jQuery, no React
• Scoped CSS — no conflicts with Elementor, Divi, Beaver Builder, or the block editor
• Small JS payload, loads asynchronously
• Multisite compatible

FixSeal is built for WordPress developers, freelancers, and agencies who want a professional, self-hosted alternative to tools like UserFeedback, BugHerd, and Marker.io. The WordPress.org plugin works without a subscription, without sending client data to third parties, and without complexity.

Pro & Agency Add-ons

The free plugin on WordPress.org is fully functional and includes all core features. For API email delivery, integrations, and agency white-labeling, separate add-on plugins are available at fixseal.dmitru.com.

FixSeal Pro add-on adds:

• Advanced mail-provider adapters and delivery diagnostics
• Jira, Linear, GitHub Issues, Teamwork, and webhook integrations
• Automatic and manual ticket push workflows

FixSeal Agency add-on adds:

• White-label overlay branding
• Booking CTAs in the feedback popup
• Central client reporting and multi-site workflow tools

The add-ons are installed separately and extend this plugin through WordPress hooks. No feature in the WordPress.org plugin requires a license key.

External Services

FixSeal does not send data to third-party services by default. The core plugin stores bug reports in WordPress and sends email using WordPress mail or the SMTP server configured by the site administrator.

Custom SMTP

This plugin can optionally send notification and confirmation emails through a custom SMTP server configured by the site administrator.

Data sent through the configured SMTP server:
– Email recipient and sender addresses
– Email subject and message body
– Bug report title, description, metadata, and links to uploaded files when included in the email

No email is sent through a custom SMTP server unless the administrator selects Custom SMTP and saves SMTP credentials in the plugin settings. The SMTP service is chosen by the site administrator and is governed by that provider’s terms and privacy policy.

Teamwork

This WordPress.org plugin does not contact Teamwork by itself. A separately installed FixSeal add-on can optionally integrate with Teamwork (teamwork.com) to allow bug reports to be sent directly to a Teamwork project as tasks, with optional file attachments.

This integration is only active when the site administrator installs the add-on and explicitly configures Teamwork credentials in the add-on settings. It is never triggered automatically by this WordPress.org plugin.

Data sent to Teamwork by the separate add-on:
– Bug report title, description, and metadata (when creating a task)
– Screenshot or attachment files (when file upload is enabled)
– Teamwork account credentials (API key and site URL, used for authentication)

No data is sent unless the add-on is installed, the integration is configured, and a bug report is submitted.

Teamwork Terms of Service: https://www.teamwork.com/legal/terms-of-service/
Teamwork Privacy Policy: https://www.teamwork.com/legal/privacy-notice/