GhostChat

Customer chat that lives in your Gmail. GhostChat is a lightweight, privacy-focused live chat widget for WordPress. Reply from Gmail, the mobile PWA, or the dashboard — your choice.

Why GhostChat?

• ~10KB widget – 20-35x smaller than tawk.to, Crisp, Tidio, LiveChat
• Zero tracking, zero cookies – No cookie banners needed
• 15-30ms latency – Edge-powered global delivery
• Gmail threading – Reply from your inbox, conversations stay in sync
• WooCommerce auto-integration – Page context on all plans, cart context on Pro & Business
• Real-time messaging – Instant customer replies
• CRM Lite – Built-in contacts, conversation history, and notes
• Team support – Invite agents, assign conversations (Business plan)
• Webhooks – Integrate with your stack (Business plan)
• Canned responses – Save time with pre-written replies
• Mobile PWA dashboard – Reply from your phone like WhatsApp
• GDPR compliant – Built for privacy regulations
• Easy setup – Takes 30 seconds to configure

How it works:

1. Sign up free at GhostChat
2. Create a site and get your Site ID
3. Enter your Site ID in the plugin settings
4. The chat widget appears on your site automatically

Pricing:

• Free (forever): 1 site, 30-day history, 3 canned responses, no credit card required
• Pro ($5/mo): 3 sites, 1-year history, unlimited canned responses, hide branding
• Business ($25/mo): 10 sites, webhooks, team (up to 5 agents), auto-translate, priority support

Perfect for:

• Small businesses
• Freelancers
• E-commerce stores
• Support teams
• Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

• Page type, product name, cart items, total, and item count — Pro & Business
• Custom data via GhostChat.setContext() — Business
• Updates in real-time on AJAX cart changes

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

• Stores your Site ID in your WordPress database (wp_options table)
• Loads the chat widget script from api.ghostchat.dev
• When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on Pro and Business plans, and custom setContext() data on the Business plan
• Does not set any cookies
• Does not track visitors
• Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

• Email: jacob@ghostchat.dev
• WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
• Dashboard: https://app.ghostchat.dev
• Website: https://ghostchat.dev

About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev