Hooki Pro connects your WordPress site to your WhatsApp Business number through Hooki (https://hooki.pro), to send automatic notifications to customers and display a “Chat on WhatsApp” button on your site.
Automatic notifications require an active Hooki account with a valid API Key. The plugin itself is free; sending/receiving WhatsApp messages is provided by Hooki as a subscription service. The floating WhatsApp button, on the other hand, requires no account at all: it is a simple link to a manually configured number.
This plugin connects to the external Hooki service (api.hooki.pro) to send and receive WhatsApp messages, only if you configure an API Key in the settings.
Data sent to Hooki when a notification is active:
When: on every event configured by the administrator (e.g. WooCommerce order status change, form submission, booking). No data is sent to Hooki unless an API Key is configured.
The floating WhatsApp button does not use this service: it is a static wa.me link that sends no data to external servers.
Hooki – Terms of Service: https://login.hooki.pro/terms
Hooki – Privacy Policy: https://hooki.pro/it/privacy