Kanasta – Chat Orders for WooCommerce

In many countries people prefer to buy through WhatsApp. Kanasta lets them do it without losing your WooCommerce order management: the order is created in WooCommerce (stock, statuses, emails, reports) and the customer lands in WhatsApp with every detail already written.

What you get for free

• “Order via WhatsApp” checkout method – the order is created in WooCommerce and the customer is sent to WhatsApp with the products, totals, shipping, name, phone, address and notes.
• Works with the new block checkout and the classic checkout.
• WhatsApp button on product pages – sends the product, chosen options (variations) and quantity.
• WhatsApp button on the cart page – sends the whole cart.
• Floating WhatsApp chat button on every page – visitors ask you anything and the message includes the page they were on.
• Editable messages with tags like {order_number}, {items}, {total}, {customer_name}, {shipping_address}. Empty lines are removed automatically.
• Order received page and email include a “Send my order via WhatsApp” button, and WhatsApp can open automatically.
• Choose the order status: on hold (reserves stock), pending payment or processing.
• Translated to Spanish and Portuguese.
• HPOS compatible.

Kanasta Pro

• Sales team: several WhatsApp numbers with automatic rotation (in turns or random). Each order keeps its agent.
• Business hours: show a “we are closed” notice with the next opening time, or hide the WhatsApp options while closed.
• Messages to customers in one click from the order screen: order confirmed, payment reminder, on its way, ready for pickup.

Trademarks

WhatsApp is a trademark of WhatsApp LLC and WooCommerce is a trademark of Automattic Inc. Kanasta is an independent plugin and is not affiliated with, endorsed or sponsored by either of them.