L3 – Live Chat via Telegram

L3 – Live Chat via Telegram adds a floating chat widget to your website. Visitor messages are forwarded to your Telegram bot, and when you reply to a message in Telegram, the answer is shown back to the visitor on the site — no third-party SaaS, no monthly fees.

Features

• Floating chat widget, compatible with any theme (isolated styles)
• Visitor messages delivered straight to your Telegram bot
• Reply from Telegram — answers appear on the site in real time
• Automatic chat id linking — just press Start in your bot
• Pre-chat name field
• Customizable texts, colors and backgrounds, with a live preview
• Optional support avatar in the chat header
• Optional sound notification on new replies
• Translations: English, Russian, Ukrainian

How it works

1. Create a bot via @BotFather and paste its token in the settings.
2. Press Connect — the plugin verifies the bot and registers a Telegram webhook.
3. Open your bot and press Start — your chat id is captured automatically.
4. Visitors chat on the site; you reply from Telegram by using “Reply” on their message.

A public HTTPS URL is required for the Telegram webhook to work.

External services

This plugin connects to the Telegram Bot API (https://api.telegram.org) — a third-party service provided by Telegram — to send and receive chat messages.

When is data sent:

• When a visitor sends a message in the chat widget, the message text and the visitor’s chosen name are sent to the Telegram Bot API so the message can be delivered to the site owner’s Telegram chat.
• When the site owner replies in Telegram, the plugin’s webhook endpoint receives the reply text from the Telegram Bot API and stores it so it can be shown to the visitor.
• During setup, the bot token is sent to the Telegram Bot API to verify the bot and register the webhook.

No data is sent to any service other than Telegram, and nothing is sent until you configure a bot token and connect it.

Telegram Terms of Service: https://telegram.org/tos
Telegram Privacy Policy: https://telegram.org/privacy