Mobility Infotech Logistics

Mobility Infotech Logistics for WooCommerce automatically syncs your orders with the Mobility Infotech Logistics platform for seamless delivery management.

Features

• Automatic order sync when payment is confirmed
• Real-time delivery status updates back to WooCommerce
• Order cancellation and refund sync
• Logistics order ID and tracking info displayed on order page
• Test Connection button to verify setup
• HPOS compatible

How it works

1. Merchant requests a demo at mobilityinfotechlogistics.com to start onboarding and receive API credentials
2. Merchant installs this plugin and enters their API key
3. When a customer places an order, it is automatically sent to Mobility Infotech Logistics
4. Drivers pick up and deliver the order
5. Delivery status updates automatically reflect in WooCommerce

External services

This plugin relies on the Mobility Infotech Logistics API, a third-party service provided by Mobility Infotech, to create and manage delivery orders. The plugin cannot function without sending order data to this service.

Service used: Mobility Infotech Logistics API
Domain contacted: prod-opr-lg.mobilityinfotech.com
Purpose: Create delivery orders, send cancellation/refund notifications, and verify connection.

Note: The Mobility Infotech Logistics product is operated by Mobility Infotech. Production API traffic is routed through prod-opr-lg.mobilityinfotech.com (parent company infrastructure), while marketing and legal documents live at www.mobilityinfotechlogistics.com. Account onboarding and API credentials are issued by the Mobility Infotech team after a merchant requests a demo via the marketing site.

When data is sent:

• When a WooCommerce order transitions to the “Processing” status, the plugin sends the order details to https://prod-opr-lg.mobilityinfotech.com/integrations/woocommerce/create-order.
• When a WooCommerce order is cancelled, the plugin sends a cancellation notification to https://prod-opr-lg.mobilityinfotech.com/integrations/woocommerce/cancel-order.
• When a refund is recorded on a WooCommerce order, the plugin sends a refund notification to https://prod-opr-lg.mobilityinfotech.com/integrations/woocommerce/refund-order.
• When the merchant clicks the “Test Connection” button on the settings page, the plugin sends a health-check request to https://prod-opr-lg.mobilityinfotech.com/integrations/woocommerce/health.

The plugin does not contact any other endpoint or transmit any data outside of the four requests listed above. No telemetry, analytics, or background pings.

Data sent to the service:

• WooCommerce order ID, status, currency, and date created
• Order totals: grand total, shipping total, discount total, and tax total
• Customer billing details (name, address, city, state, postcode, country, email, phone)
• Customer shipping details (name, address, city, state, postcode, country, phone)
• Order line items (product ID, name, SKU, quantity, total, weight)
• Payment method, payment method title, transaction ID, and paid date
• Customer note (if provided at checkout)
• The configured pickup/hub business name, address, and phone
• The merchant’s API key, in the Authorization: Bearer header, for authentication
• The store’s site URL, in the X-WC-Webhook-Source header

The plugin also exposes a REST endpoint (/wp-json/mobility-infotech-logistics/v1/webhook) that the Mobility Infotech Logistics service calls to push delivery status updates back to WooCommerce. Inbound webhook requests are authenticated with an HMAC-SHA256 signature using a per-store webhook secret generated on plugin activation.

Service provider: Mobility Infotech

• Website: https://www.mobilityinfotechlogistics.com
• Privacy Policy: https://www.mobilityinfotechlogistics.com/privacy-policy
• Terms of Service: https://www.mobilityinfotechlogistics.com/privacy-policy?tab=conditions

By installing and configuring this plugin with a valid API key, the merchant agrees to the Mobility Infotech Privacy Policy and Terms of Service linked above.