Modulux Chat Box

Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.

Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.

This approach helps:
– Reduce repetitive questions
– Save time for store owners and support teams
– Improve user experience without blocking communication

The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.

Why Modulux Chat Box?

Many chat plugins rely on:
– External SaaS services
– Heavy icon libraries
– Tracking scripts
– Bloated frontend frameworks

Modulux Chat Box does none of these.

✔ No external APIs
✔ No tracking or analytics
✔ No third-party icon libraries
✔ No SaaS dependencies

Everything runs locally inside WordPress.

Features

• Control visibility by post type
• Optionally limit display to specific pages
• Floating launcher button with full styling control
• Custom post type for Questions & Answers
• Searchable Q&A list
• Confirmation checkbox before enabling contact
• WhatsApp or custom contact URL
• WooCommerce product-aware message templates
• Working hours / offline message support
• Custom open triggers via CSS selector
• Optional overlay background when open
• Multilingual ready (Polylang / WPML)
• Accessible and keyboard-friendly UI

Lightweight by Design

The plugin loads only what it needs:
– Small vanilla JavaScript file (no frameworks)
– Minimal CSS scoped to the plugin
– No frontend requests to external servers

HTML is rendered server-side and enhanced with JavaScript only where needed.

Multilingual Support

• Q&As are stored as a custom post type and can be translated using Polylang or WPML
• All interface texts are translatable
• WPML configuration file included for option strings