OneTrace for WooCommerce

OneTrace.pro is a customer data platform: it builds customer profiles from your store’s events, segments them and sends emails, SMS, messenger and push messages with journeys and campaigns.

This plugin connects your WooCommerce store:

• Orders and their statuses from the server, through a queue with retries — not lost to ad blockers, and the store never waits for the platform.
• Customers and newsletter consents from registration, the account page and the checkout (classic and block).
• Cart events for abandoned cart journeys.
• The website tracker with product views; waits for the statistics consent with the WP Consent API.
• The product catalog for recommendations and emails.
• Recommendation widgets and Web Push.
• Product search: the store search results and suggestions while typing come from OneTrace — word forms, typos, the wrong keyboard layout and the visitor’s interests; the usual search on any error.
• Catalog languages from TranslatePress, WPML and Polylang: recommendations, search and emails in the visitor’s language.

HPOS and the Cart and Checkout blocks are supported.

External service

The plugin sends data to the OneTrace.pro platform at the address you enter in the settings (your own brand domain or cdp.onetrace.pro): customer data (email, phone, name, city, country, language), consents, orders, cart events and the product catalog from the server; page and product views from the visitor’s browser. Terms of service: https://onetrace.pro/en/legal/terms, privacy policy: https://onetrace.pro/en/legal/privacy.