Ordersmith – Orders & Stock Sync for TikTok Shop

Selling on TikTok Shop and your own WooCommerce store? Ordersmith connects the two, so you stop copying orders by hand and stop selling the same item twice.

What it does

• Orders in, instantly. New TikTok Shop orders appear in WooCommerce within seconds, with items, shipping fee and discounts. Status changes (on hold, awaiting shipment, delivered, cancelled) follow automatically, and completed TikTok refunds and returns are recorded as WooCommerce refunds (returned items go back into stock).
• Ship from WooCommerce. For orders shipped with a TikTok Shop label, arrange drop-off or pickup and print the label from the order screen. If you use your own courier, enter the carrier and tracking number and Ordersmith sends them to TikTok Shop.
• Stock stays matched. Every stock change in WooCommerce (sales, refunds, edits) is pushed to TikTok Shop, so a product that sells out on your website also sells out on TikTok.
• Matched by SKU. Products are matched by SKU, ignoring upper and lower case. If a TikTok SKU isn’t found in WooCommerce, the order is still imported and a clear note explains what to fix.
• See what happened. Every import, stock update and error is logged in WooCommerce → Status → Logs.

Ordersmith is an independent plugin by SysRidge. It is not affiliated with, endorsed by or sponsored by TikTok or WooCommerce; TikTok, TikTok Shop and WooCommerce are trademarks of their respective owners.

Free, with no product limits. Connect your TikTok Shop with unlimited products and orders.

Ordersmith Pro is an optional add-on, sold separately: connect more than one TikTok Shop (for example a second brand), arrange shipments and print labels in bulk, get email alerts, cancel and refund TikTok Shop orders from WooCommerce, and send prices, titles and descriptions to TikTok Shop. Everything listed above works without it. See Ordersmith Pro

Requirements

• WooCommerce 8.0 or newer (HPOS compatible)
• A TikTok Shop seller account in a supported market (currently the United Kingdom)
• Products that use the same SKU in WooCommerce and TikTok Shop

External services

Ordersmith connects to two external services. Both are needed for it to work.

TikTok Shop Open API (by TikTok)
Used to read your orders, products, returns and refunds, arrange shipments, fetch shipping labels, send tracking numbers, and update stock levels. Requests are sent from your website directly to open-api.tiktokglobalshop.com and auth.tiktok-shops.com, but only after you connect your shop, and only with the permissions you approve. They include order IDs, SKUs, stock quantities, tracking numbers and your shop’s access token.
Terms: https://www.tiktok.com/legal/page/eea/terms-of-service/en
Privacy: https://www.tiktok.com/legal/page/eea/privacy-policy/en

Ordersmith connection service (by SysRidge, hosted in Germany)
TikTok Shop requires every API request to be signed with a secret that cannot be shipped inside a public plugin, so Ordersmith uses a small SysRidge service at n8n.sysridge.com.au. It:

• exchanges and refreshes your shop’s access token when you connect and about once a week afterwards (the token passes through and is not stored),
• signs each API request: it receives the request path and parameters, such as order IDs, SKU quantities or tracking numbers, but never TikTok’s responses, so it never sees buyer details,
• stores your shop ID, your site’s notification address and a per-site secret, so it can forward TikTok Shop order notifications (order ID and status only) to your site for instant sync, plus a notice if you disconnect the app in TikTok Shop. This is removed when you disconnect.

The service is contacted only after you click Connect TikTok Shop.
Terms: https://www.sysridge.com.au/ordersmith/terms/
Privacy: https://www.sysridge.com.au/privacy-policy/#ordersmith