PersonaliAI Customer Support Chatbot

Chatty is an AI customer support and lead generation chat widget that answers visitor questions using your own website content, captures qualified leads, and automates support – 24/7 without coding.

This plugin seamlessly embeds your Chatty AI chatbot onto your WordPress site. Simply paste your Bot ID from your Chatty dashboard and save.

Key Features

• Zero Code Required – Configure everything from Settings → PersonaliAI Chatbot.
• Trained on Your Content – Answers questions based on your website pages, uploaded docs, and custom knowledge base.
• Native Shadow DOM Widget – Featherweight, non-blocking script with crisp rendering and zero iframe styling conflicts.
• Lead Capture & Actions – Collect visitor names, emails, and phone numbers directly inside the chat.
• Works with Any Theme – 100% compatible with classic themes, full-site editing (FSE) block themes, and page builders like Elementor, Divi, and Beaver Builder.
• WooCommerce Ready – Automatically works on WooCommerce product pages and checkouts to help answer pre-sale questions.
• Page-Level Targeting – Choose to display the chat widget across your whole site, on specific pages/URLs only, or exclude it from certain pages.
• Admin Visibility Toggle – Option to hide the widget for logged-in administrators while working on the site.
• Custom Appearance – Customize accent color, launcher position (bottom-right / bottom-left), mobile fullscreen behavior, proactive greeting bubbles, and chime sounds.

Requirements & Third-Party Service

This plugin requires an active Chatty account and a bot created in your dashboard.

This plugin relies on the Chatty AI cloud service to deliver chatbot responses, process visitor queries, and render the chat widget interface.

• Service Name: Chatty AI Platform (provided by PersonaliAI)
• Service Website: https://chatty.personaliai.com
• Widget Delivery: Enqueues the widget script from https://chatty.personaliai.com/widget.js.
• Data Transmission: When website visitors interact with the chat widget, their messages and session identifiers are transmitted securely over HTTPS to the Chatty API (https://api.chatty.personaliai.com) to generate real-time AI responses using your configured bot and knowledge base.
• Terms of Service: https://chatty.personaliai.com/terms
• Privacy Policy: https://chatty.personaliai.com/privacy