Popo Reviews

Popo Reviews adds a modern review experience to WooCommerce while keeping product reviews compatible with native WordPress and WooCommerce review storage.

Popo Reviews is free software. No Popo account, license key, activation key, or subscription is required to use the plugin.

Review display

• Product review summary and rating distribution.
• Photo and video reviews.
• Customer photo gallery and review lightbox.
• Rating, media, and sorting controls.
• Responsive list and masonry layouts.
• Configurable review card appearance and verified badge styling.
• Store replies using native WordPress comment replies.
• AJAX review loading.
• Shortcodes for full reviews, summaries, inline ratings, counts, customer photos, invitation forms, featured reviews, and sliders.
• Existing WooCommerce review text and ratings remain native WooCommerce data.

Review collection and moderation

• Review form with optional image and video uploads.
• Invitation-only review links with signed order and product validation.
• Invited reviews can be marked as verified purchases.
• Configurable moderation: manual approval, automatic approval for verified invitation reviews that meet configured conditions, or automatic approval for all valid customer reviews.
• Optional purchased-customer-only review submissions.
• Anti-spam honeypot and configurable submission rate limiting.
• Admin review search, editing, moderation, replies, verification controls, and bulk actions.
• Manual review creation and CSV import/export for store-owned review data.
• Duplicate detection during imports.
• Import preview and batched processing for larger CSV files.

Review request automation

• Manual review invitations for eligible WooCommerce orders.
• Optional delivery-based automation when Popo Order Track is installed and connected.
• Configurable delay after delivery.
• One invitation per eligible order/product flow; no automatic reminder is sent after a successful request.
• Exclusion rules for products, categories, zero-total orders, email addresses, and domains.
• Visual request-email and reward-email builders.
• Automatic retry for technical email delivery failures.
• Optional email-open and review-link click tracking, disabled by default.

Review rewards

• Optional unique WooCommerce coupon rewards after an invited review is submitted.
• Reward tiers can differ for text, photo, or video reviews.
• Rewards are not based on the star rating given by the customer.
• Configurable reward expiry and cleanup.
• Protection against duplicate rewards for the same order and product.

Store management

• Dashboard and automation metrics.
• Operation logs with Error, Warning, and Info levels.
• System Status and privacy-safe diagnostic downloads.
• WordPress Privacy Exporter and Eraser integration.
• WooCommerce HPOS compatibility declaration.
• Safe deactivation: native review text and ratings remain available in WooCommerce.

Source code and build process

All PHP, CSS, and JavaScript distributed with Popo Reviews is included in human-readable source form in the plugin package. Popo Reviews does not require npm, webpack, a minification step, or other build tooling to regenerate the distributed assets. The JavaScript files in assets/js/ are the maintained source files used by the plugin.

Shortcodes

Popo Reviews includes reusable shortcodes for WooCommerce product pages, landing pages, page builders, and store-wide review sections.

• [popo_reviews product_id="123"] — full product review widget. Custom filters support scope, limit, rating, verified, media, order, layout, and visibility controls.
• [popo_review_summary product_id="123"] — average rating, count, and optional rating histogram.
• [popo_rating product_id="123"] — compact stars, average, and review count.
• [popo_review_count product_id="123"] — published review count only.
• [popo_customer_photos product_id="123" limit="12" columns="6"] — responsive customer photo gallery.
• [popo_review_form product_id="123"] — secure review-form launcher for a valid signed review invitation; it does not expose public submission.
• [popo_featured_reviews scope="store" limit="6"] — reviews marked Featured by an administrator.
• [popo_review_slider scope="store" limit="8"] — responsive review carousel.

The legacy [popo_review_gallery] shortcode remains supported for backward compatibility. On a product page, product_id can usually be omitted. Use scope="store" for store-wide supported shortcodes.

Privacy

Popo Reviews can store reviewer names, email addresses, ratings, review text, uploaded images or videos, verification metadata, and review-request metadata related to WooCommerce orders. Review media is stored in the WordPress Media Library.

The plugin integrates with the WordPress personal-data exporter and eraser for review data it manages. It also adds suggested privacy-policy text in WordPress when available.

Optional email-open and review-link click tracking is disabled by default. If the store administrator enables it, tracking uses first-party URLs on the store itself. Popo Reviews does not send telemetry to Popo servers.

When an administrator imports review media from remote URLs, the store server contacts the administrator-provided remote host to download that media. This request occurs only as part of the administrator-initiated import.

External services and network requests

Popo Reviews does not require a PopoMaster cloud service and does not send telemetry to PopoMaster. Review-request and reward emails use the WordPress/WooCommerce email environment configured by the store.

If an administrator imports review media from a remote URL, the store server contacts only the administrator-provided host to retrieve that media. If optional delivery automation is enabled through Popo Order Track, Popo Reviews receives local WordPress hooks from that plugin; Popo Reviews itself does not contact a PopoMaster tracking service.

Copyright

Copyright © 2026 LELE WU. Popo Reviews is licensed under GPL-2.0-or-later.