Print Trail for WooCommerce

Print Trail for WooCommerce connects your store to Print Trail, so orders containing Print Trail products are produced and shipped to your customers automatically.

An active Print Trail account is required. The plugin does nothing until you connect it to a Print Trail channel. Visit printtrail.com to find out more and open an account.

Print Trail is a service of Consilience Media Limited (registered in England and Wales, company number 04214205), which publishes and maintains this plugin as the official WooCommerce integration for its own platform. WooCommerce is a trademark of Automattic Inc.; this plugin is an independent integration and is not affiliated with or endorsed by Automattic.

• Draft on checkout — when a customer checks out, the Print Trail lines of the order are submitted as a draft order.
• Confirm on payment — once the order is paid (or enters processing/completed), the draft is confirmed and production begins.
• Webhooks and polling — order, fulfilment and tracking updates from Print Trail arrive by signed webhook, backed by a reconciliation poll so nothing is missed.
• Stock sync — stock levels for Print Trail products are synchronised into WooCommerce on a recurring schedule.
• Tracking to your customer — carrier, tracking number and tracking link are added to the order as a customer-visible note as soon as they are available, per fulfilment.
• Mixed baskets — orders can combine Print Trail and non-Print Trail products; only the Print Trail lines are sent for fulfilment.
• Merchant audit trail — every remote state change lands as a WooCommerce order note, and an order screen panel shows the Print Trail order number, status and per-fulfilment tracking.

Print-on-demand products will be supported in a future version; this version handles stock-managed Print Trail products.

The plugin is compatible with WooCommerce High-Performance Order Storage (HPOS) — all order data is accessed through the WooCommerce CRUD API.

Read the Print Trail documentation at docs.printtrail.com.

External service (Print Trail)

This plugin connects your WooCommerce store to Print Trail, a third-party order-fulfilment service operated by Consilience Media Limited, so that orders containing Print Trail products can be produced and shipped to your customers. The plugin does not work without a Print Trail account, and no data is sent to Print Trail until you enter your Print Trail credentials and connect a channel.

To provide the service, the plugin sends data to the Print Trail API at https://api.printtrail.com over an encrypted (HTTPS) connection. Data is sent:

• when you save the settings and when you use “Test connection” (your channel ID and API token, for authentication, and your site’s webhook URL, which is registered with your channel automatically so Print Trail knows where to send updates);
• when a product is saved (its SKUs, to validate them against the Print Trail catalogue);
• when an order containing Print Trail products is placed and when it is paid (the customer’s name, shipping address and contact details, and the products, quantities and SKUs ordered);
• on a recurring schedule (to synchronise stock levels).

Print Trail returns order, fulfilment and tracking status back to your store by signed webhook. For orders you send, Print Trail acts as a data processor on your behalf.

Site administrators can point the plugin at a different Print Trail API host (for example a self-hosted or test environment) by defining the PRINT_TRAIL_WOO_BASE_URL constant in wp-config.php; the plugin never changes this host on its own.

Your use of Print Trail is governed by its Terms and Privacy Policy:

• Terms and Conditions: https://printtrail.com/terms-and-conditions
• Privacy Policy: https://printtrail.com/privacy-policy

Sign up and full documentation: https://printtrail.com/ and https://docs.printtrail.com/channels/woocommerce/