Qlairio

Qlairio.ai is a sovereign conversational agent for websites. It answers your visitors’ questions only from the pages and documents published on your site: nothing invented, and every answer cites its sources so it can be checked.

This plugin is the official way to add the Qlairio.ai assistant to a WordPress site. It inserts the integration code from your Qlairio.ai dashboard on the pages you choose, with no theme editing.

What Qlairio.ai brings

• Faithful to your content. The assistant only answers from your site’s official content and cites its sources.
• Sovereignty and GDPR. Conversations are hosted in France, and answers are written by Mistral AI, a French company, on its European endpoints with zero data retention.
• Understand your audience. A dashboard gathers every question your visitors ask, which helps you adjust your content strategy.
• No cookies. The widget sets no cookie and loads asynchronously, so it does not slow your pages down.

What the plugin does

• Activation switch: insert the assistant or not, without uninstalling the plugin.
• Customer identifier: paste the identifier shown in your Qlairio.ai dashboard (Settings › Activation › Integration).
• Excluded pages and paths: one path or URL per line, with * as a wildcard (/checkout/*, *.pdf…).
• Logged-in users: optionally hide the assistant from logged-in users on the public site.
• Admin pages: optionally display the assistant in the dashboard (wp-admin) and on the login page, which is useful to test it or for intranets. This option is off by default.

The plugin uses only WordPress APIs: no third-party library, no tracking, no data sent to Qlairio.ai by the plugin itself, and no setting stored outside your WordPress database. All rules (exclusions, logged-in users, admin pages) are evaluated by WordPress before the page is displayed.

Requirements

A Qlairio.ai account is required. You can start with a 30-day free trial, no credit card required, and then choose a paid plan. See plans and pricing.

The assistant only appears on the domains authorised for your Qlairio.ai account.

Documentation

• Activate and embed the assistant
• Full Qlairio.ai documentation

External services

This plugin connects your site to Qlairio.ai, a service published by Coheractio (France). This service is required: it provides the conversational assistant displayed to your visitors on your website.

What is loaded, and when. On every page where the assistant is enabled (see the plugin settings), the visitor’s browser loads the script https://widget.qlairio.app/loader.js. The script tag carries a single parameter, your customer identifier (data-tenant). The plugin itself sends nothing else: no user, page, role or setting data, and it never contacts Qlairio.ai from your server.

What data the service processes. When the widget is displayed, the visitor’s browser connects to widget.qlairio.app, which receives the visitor’s IP address as part of any web request. If the visitor opens the assistant and asks a question, the service processes:

• the text of the questions and of the answers, with the cited sources;
• a technical conversation identifier, not kept from one visit to the next;
• the date and time;
• the IP address, never stored in clear text: a non-reversible fingerprint is kept with the conversation, and an encrypted form is kept for 30 days at most, for security purposes only.

The visitor’s browser, the page the question is asked from and the referring site are not recorded. No cookie is set; the widget uses the browser’s local storage to keep the current conversation thread. Conversations are kept for 13 months. Data is hosted in France. Answers are written by Mistral AI on its European endpoints with zero data retention, and no question is ever used to train a model.

Your site (the site owner) is the data controller and Coheractio acts as a data processor.

• Qlairio.ai privacy policy, part 2: visitors of a conversational agent
• Terms of use of the conversational agent (visitors)
• Terms of subscription (site owners)
• Data processing agreement
• Legal notice