Quikwit – AI Chatbot

The Quikwit AI Chatbot plugin adds a fully customizable, self-learning AI-powered chatbot to your website.

It securely processes your site content to train its conversational model, helping you to engage visitors, answer customer questions, generate leads, and improve support 24/7.

Key Features:

• Self-learning AI chatbot trained on your website content

• Quick setup – no coding required

• Fully customizable chat widget to match your brand

• Engage visitors, generate leads, and improve support

• Lightweight and optimized for performance

Third-Party Service Documentation (Guideline 6 Compliance)

This plugin relies on the Quikwit Platform (https://quikwit.chat/) to provide its core conversational AI functionality.

What the service provides:
The external Quikwit API hosts the generative AI model responsible for answering visitor questions, which is trained on your website’s data.

Data Sent to the Quikwit API:

Site Content (One-Time / Update):

Data Sent: Your website’s publicly available text content (pages, posts, and specified URLs) is sent to the Quikwit API.

When Sent: This occurs only during the initial chatbot setup (training) and subsequently when you manually trigger a content synchronization/re-index in the plugin settings. This content is used only to train your specific chatbot’s knowledge base.

Visitor Conversation Data (Per Interaction):

Data Sent: The visitor’s input question, the current conversation history (to maintain context), and the originating IP address (used for rate-limiting and regional performance routing).

When Sent: This occurs every time a website visitor interacts with the Quikwit chatbot widget.

Legal and Contact Information:

Service Terms: https://quikwit.chat/

Privacy Policy: https://quikwit.chat/

Contact: You can contact the service provider at contact@osnnova.com for data privacy inquiries.