rtAV Video Chat Bot brings cutting-edge AI customer support to your WordPress site. Embed a customizable video chat bot widget that provides real-time AI-powered conversations with video avatars.
The plugin integrates rtAV’s vBot widget into your WordPress site. The widget uses WebSocket connections to provide real-time AI conversations with synchronized video avatars. All configuration is done through the WordPress admin interface – no coding required.
This plugin connects to external services provided by rtAV (rtav.io) to enable AI-powered video chat functionality.
JavaScript Widget Service (https://platform.rtav.io/vbot.js): This external JavaScript file is loaded to display the video chat bot widget on your website. It is required for the widget to function.
API Service (https://api.rtav.io/v1/realtime/client_secrets): The plugin connects to this API endpoint to obtain temporary ephemeral keys (client secrets) that allow end users to establish secure chat sessions with the AI video avatar.
API Key: Your rtAV platform API key is sent to the API service each time a user opens the chat widget to authenticate and obtain a temporary session key. This happens automatically when the widget is initialized.
Session Configuration: When requesting a client secret, the plugin sends your configured session settings (AI model, instructions, avatar settings) to create a personalized chat session.
User Chat Data: Once a chat session is established, user messages and interactions are sent directly to rtAV’s service for AI processing and video avatar generation. This data is transmitted in real-time during active chat sessions.