SansTerra Easy AI Chatbot

SansTerra Easy AI Chatbot adds a fully managed AI chat widget to your WordPress site. No third-party accounts, no workflow setup, and no technical configuration required. Install the plugin, request a Free API key, train your bot with your business content, and you are ready to go.

Core Widget Types

• Floating Widget — A sticky chat bubble in the corner of every page, with optional detach-to-sidebar docking.
• Button Trigger — Use [sansterra-easy-ai-chatbot-button] to create a button that opens the widget with a pre-filled or auto-sent question.

Train Your Bot

Give your chatbot a personality and business context through the Training tab:

• Business Summary
• Personality & Purpose
• Rules and guidelines
• Knowledge Base (text editor, up to 500 words)

Design & Appearance

Fully customizable to match your brand:

• Primary, secondary, background, and font colors
• Widget position (left or right)
• Avatar upload via WordPress media library (circle or original shape)
• Optional consent/disclaimer screen before the chat opens
• Optional “Got a question?” prompt bubble
• Custom CSS for advanced styling

Conversation Logging

Conversation logs are stored directly in your WordPress database. You own your conversation history and it remains on your site. Message text is transmitted to the Easy AI Chatbot API to generate AI responses, but is not retained on external servers beyond what is needed to produce a reply. Review conversations anytime from the Conversations tab in your plugin dashboard:

• Statistics dashboard with message counts, error rates, and activity
• Filter by widget type (floating, embedded)
• Filter for error-only sessions
• Search by session ID
• Full message history with timestamps and sender type
• Manually delete individual conversations or purge all at once
• Export all conversations for analysis

Content Sources

Give your AI access to your WordPress content so it can answer questions using real information from your site.

• WordPress Search — Your AI can search your site using the built-in WordPress search function. It reads titles and excerpts from search results and can link visitors to relevant pages.
• Content Source — Point your AI at a specific page on your site to use as training context. One content source is included.

Shortcodes

[sansterra-easy-ai-chatbot-button] — Add a button that opens the floating widget.

Attributes:
* text — Button label (default: Chat with us)
* question — Question to auto-send when clicked

Dynamic placeholders supported in the question attribute:
* {{post_title}} — Current post or page title
* {{post_url}} — Current post or page URL
* {{site_name}} — Your WordPress site name

Privacy

This plugin transmits chat messages to the Easy AI Chatbot API for AI processing. Message text is used only to generate a response and is not retained on Easy AI Chatbot servers after the response is delivered. Conversation logs, including full message history, are stored in your WordPress database only. Visitor IP addresses and browser user agents are also stored in your WordPress database. For full details, see the Easy AI Chatbot Privacy Policy.

Compliance

Site owners are responsible for ensuring their use of this plugin complies with applicable laws and regulations, including privacy laws and any industry-specific requirements. The plugin’s built-in consent screen can be used to display your own terms or disclaimer to visitors before the chat opens.

External Services

This plugin connects to the Easy AI Chatbot service hosted at vps.sansterra.com to process chat messages and register your site. This connection is required for the plugin to function. No data is sold to third parties.

Chat message processing

Each time a visitor sends a chat message, the following data is transmitted to easyaichatbot.ai:

• The visitor’s message text — used to generate the AI response
• A randomly generated session ID — used to maintain conversation context within a session; not linked to any WordPress user account
• Your site’s domain name — used to identify your account
• Your chatbot’s configured name, personality, rules, and knowledge base text — used to inform the AI response
• Your API key — used to authenticate the request

Message text is used solely to produce a reply and is not retained on Easy AI Chatbot servers after the response is delivered. Conversation history, including the full message thread, is stored in your own WordPress database only.

The Easy AI Chatbot service returns usage counters (messages used this month, monthly message limit) with each response. These values are stored in your WordPress database for display in the Conversations tab.

Site registration

When you request an API key through the plugin, the following data is transmitted to vps.sansterra.com:

• Your site name and email address — used to create your account and deliver your API key
• Your site’s domain name — used to associate the key with your site

Easy AI Chatbot Privacy Policy: https://easyaichatbot.ai/privacy-policy/
Easy AI Chatbot Terms of Service: https://easyaichatbot.ai/terms-of-service/