SIDEUP Shipping Egypt

SIDEUP’s official extension for WooCommerce on WordPress in Egypt. It connects your WooCommerce store to your SIDEUP account so you can create shipments, sync order status, and track deliveries from inside your WordPress admin.

Features

• Easy setup and use.
• A well-designed dashboard for your WooCommerce orders.
• A full dashboard on our system for all details about your account.
• Place your order, print its bill, and track it from the same place.
• A dedicated account manager you can contact for any issue, more information, or services.
• Built to make your eCommerce experience easier and faster. If you have any suggestions, don’t hesitate to contact us.

External services

This plugin connects to the SIDEUP shipping service to create and track shipments for your WooCommerce orders. Creating and tracking shipments requires an active SIDEUP merchant account and an API key, which you enter in WooCommerce -> Settings -> Shipping -> SIDEUP.

The plugin communicates with the SIDEUP API in three situations:

1. Retrieving the list of delivery areas. To offer your customers the areas SIDEUP actually delivers to, the plugin fetches SIDEUP’s public list of cities and areas and caches it for 12 hours. This request sends no data about your store, your orders, or your customers, and requires no API key. If the list cannot be retrieved, the plugin falls back to a copy bundled with it, so your checkout keeps working.

2. Creating shipments. When you click “Ship” on an order (or run the bulk ship action), the plugin sends that order’s data to SIDEUP to create the shipment. The data sent includes: customer name, phone number, shipping address, order total, and the ordered items. This requires an API key.

3. Syncing shipment status. Once an API key is configured, when you open the WooCommerce Orders screen the plugin sends your orders’ order keys to SIDEUP to retrieve their current shipment and payment status, so the tracking columns can be displayed. No customer personal data is sent for this status lookup.

Aside from the delivery-area list in (1), the plugin does not contact SIDEUP until an API key has been configured.

All of these endpoints are reached at https://portal.eg.sideup.co/api/. The service is provided by SIDEUP:

• Terms of Service: https://eg.sideup.co/terms
• Privacy Policy: https://eg.sideup.co/privacy

Installation & Configuration

1. Upload the plugin files to the /wp-content/plugins/sideup-shipping-egypt directory, OR install the plugin through the WordPress plugins screen directly.
2. Activate the plugin through the ‘Plugins’ screen in WordPress.
3. Go to WooCommerce -> Settings -> Shipping and select the sideup unit to configure the plugin.
4. Add your business API key, which you will find in your dashboard in our system under the Integrations tab, or contact your Account Manager.