SimpleSupport Help Desk

SimpleSupport connects your WordPress site to your SimpleSupport helpdesk. Once you enter your publishable key, you get:

• Support widget — a floating chat/ticket button on every page (or embed it anywhere with [simplesupport])
• Live stats — at-a-glance counts of open, in-progress and waiting tickets right inside wp-admin
• One-click dashboard — jump straight to the full SimpleSupport dashboard to read and reply

No coding required. Works on any WordPress theme.

Free plan included — sign up at simplesupport.uk and get your publishable key in seconds.

Features

• Floating support widget injected automatically into your site footer
• Configurable position (bottom-right / bottom-left) and brand colour
• Shortcode [simplesupport] to embed the widget on a specific page only
• At-a-glance ticket counts (open / in-progress / waiting / total) in wp-admin
• Links directly into your SimpleSupport dashboard for full ticket management

External Services

This plugin connects to the SimpleSupport API (app.simplesupport.uk) to:

• Load the support widget on your site’s frontend
• Display aggregate ticket counts in wp-admin

Data sent includes: your publishable key (for authentication) and ticket content entered by your site visitors. No data is sent until you configure a publishable key.

• Service: SimpleSupport — https://simplesupport.uk
• Privacy policy: https://simplesupport.uk/privacy
• Terms of service: https://simplesupport.uk/terms