SiteStaffr

SiteStaffr is an AI-powered voice and text agent built for service businesses on WordPress. It answers your website visitors 24/7 — by voice or text chat — using knowledge from your actual website content. Every conversation is logged with transcripts, summaries, and follow-up notes so nothing falls through the cracks.

No phone lines. No code. Install in minutes. Free for 30 days.

Voice Agent

• Browser-based voice conversations powered by WebRTC — no phone number required
• 10 distinct AI voices to match your brand personality
• Natural multi-turn conversations with real-time responses
• Automatic contact collection during conversations

Text Chat

• Built-in text chat widget for visitors who prefer typing
• Always-on knowledge retrieval for instant, accurate answers
• Fast contact collection with structured data capture

AI Knowledge Base

• Sync your website pages directly to the AI knowledge base
• Hybrid search (vector + keyword) for accurate answers about your services and pricing
• Your AI agent learns your business — no manual scripting required

Built for Business

• 57+ language support — serve visitors in their preferred language
• Full conversation transcripts stored in WordPress
• AI-generated follow-up summaries after every conversation
• Email notifications with one-click transcript access
• Usage dashboard with conversation metrics and minutes tracking
• Customizable widget appearance — colors, position, border styles, and icon

Two Widget Styles

• Fixed-position widget with voice + text chat
• Inline button variant via [sitestaffr_button] shortcode

Great For

• Contractors and home services
• Dental and medical offices
• Legal practices
• Real estate teams
• Any WordPress business that wants a 24/7 AI-powered agent

External Services

This plugin relies on SiteStaffr cloud services and third-party infrastructure providers to deliver voice, AI, and billing features.

SiteStaffr Cloud Service (Required)
* Purpose: Site registration, authenticated voice session orchestration, and post-conversation processing
* Data sent: Site URL, installation identifier, business context/settings, transcript text, and usage metadata required to deliver service features
* Privacy Policy: https://sitestaffr.com/privacy
* Terms of Service: https://sitestaffr.com/terms

OpenAI (Required via SiteStaffr service)
* Purpose: Real-time voice conversation and AI-generated summaries
* Data sent: Voice stream during active sessions, transcript text, and prompt context needed to generate responses/summaries
* Provider Policy: https://openai.com/policies/privacy-policy

Stripe (Required for paid plans and add-ons)
* Purpose: Subscription billing, checkout, and payment management
* Data sent: Billing identifiers, plan/add-on selection, and payment-related metadata
* Provider Policy: https://stripe.com/privacy

Google Cloud (Required infrastructure)
* Purpose: Hosting and secure operation of SiteStaffr cloud services
* Data sent: Service requests and operational metadata required to process authenticated plugin requests
* Provider Policy: https://cloud.google.com/privacy

Data Handling
* Transcripts and call metadata are stored in your WordPress database
* Configuration/auth metadata is stored for service operation
* Audio recordings are not persisted by this plugin

By using this plugin, you acknowledge relevant call/session data is transmitted to SiteStaffr cloud services to provide functionality.

Privacy

SiteStaffr processes customer interaction data to provide voice agent functionality.

Data may include:
* Caller contact details (if provided)
* Transcript text
* Session timing and usage metrics
* Business configuration you enter in settings

SiteStaffr does not use your data for advertising.