Softhexa Orders Tracking for WooCommerce

Softhexa Orders Tracking for WooCommerce is a lightweight plugin by Softhexa Solutions that lets you add shipment tracking information directly from the WooCommerce orders list.

How it works:

1. Go to Orders Tracking in the WordPress admin menu.
2. Enable the couriers your team uses.
3. Open your WooCommerce Orders list.
4. Type the tracking number, choose the courier, and click Save.
5. The order status automatically updates to Shipped.
6. A notification email is sent to the customer with the tracking number and courier tracking link.
7. The tracking number and a “Track Shipment” button appear on the customer’s order details page.

Features:

• Orders Tracking admin menu with a searchable alphabetical courier toggle UI
• 200+ global and Indian courier tracking URL templates
• Only enabled couriers appear in the WooCommerce order dropdown
• Inline tracking input on the WooCommerce orders list (HPOS compatible)
• Custom “Shipped” order status
• Automatic customer email notification with tracking info
• Tracking display on the My Account order details page
• Copy-to-clipboard button for the tracking number

External Services

This plugin displays courier tracking links to customers and administrators. When a tracking number is saved against a WooCommerce order, the plugin generates a direct link to the relevant courier’s public tracking page using a pre-defined URL template.

What data is used: Only the tracking number entered by the store admin is included in the tracking URL. No personal customer data (name, email, address, etc.) is transmitted.

When it is used: A tracking link is generated when a tracking number is saved to an order, displayed in the customer’s order confirmation email, and shown on the My Account > Order Details page.

How it works: The plugin holds a local library of 200+ courier tracking URL templates (e.g., https://www.indiapost.gov.in/...?c=TRACKINGNUMBER). The tracking link is constructed locally — no data is sent to any third-party API by this plugin. The customer’s browser opens the courier’s website directly when they click “Track Shipment” or “Open Tracking Page”.

Courier websites used (examples): India Post (indiapost.gov.in), TrackOn (trackon.in), TCI Express (tciexpress.in), VRL Group (vrlgroup.in), Posta Slovenije (sledenje.posta.si), ELTA Greece (elta.gr), and 200+ other couriers worldwide.

Each courier operates its own tracking service. Please refer to the respective courier’s website for their privacy policy and terms of service.

No data is sent to Softhexa Solutions or any centralised tracking API. All tracking URLs are resolved client-side by the end user’s browser visiting the courier’s own website.