Soltacia Live Chat

A simple self-hosted live chat widget for WordPress.

How it works

• Visitors click the floating chat button and send messages.
• In wp-admin, go to “Soltacia Live Chat” to reply in the inbox.

Notes

This is a polling-based chat (AJAX/REST). If you need true real-time with many agents, add WebSockets (Phase 2).

1.7.33

• Hotfix: remove early rewrite-rule registration that could fatal on some hosts.
• Serve the service worker from the site root via a query param (no custom rewrite rules needed).
• Fix PHP string concatenation in service worker output (prevents “critical error” when opening the SW URL).

1.7.32

• Fix Web Push service worker delivery: use root endpoint /soltacia-chat-sw.js to avoid CDN/WAF blocking plugin asset JS.
• On update, auto-flush rewrite rules once to ensure the SW endpoint works without manual permalinks save.

1.1.0

• Added admin email notifications (throttled)
• Added Close/Reopen conversation controls in admin inbox

1.2.0

• Added near real-time admin updates via Server-Sent Events (push stream)
• Added desktop notifications + sound for new visitor messages (opt-in)

1.7.21

1.7.22

• Front-end: configurable floating chat button label (Settings)
• Front-end: added theme palettes for the button + widget window (Settings)

1.7.25

• Widget header layout option (logo left vs centered) and option to hide title when logo is present.
• Operator inbox: search conversations by last message text or date.
• Operator inbox: mark conversation unread/read toggle.
• Alerts: optional “Only when tab not focused” behavior for sound + desktop notifications.

1.7.24

• Widget branding: configurable header logo (media upload) and optional Support Hours line under the title
• Settings screen: added Support Hours + Header Logo controls
• Front-end widget header now renders logo + support hours when set

1.3.0

• Added Web Push notifications (no-payload) using VAPID
• Added device subscription management in Settings
• Added root-served service worker via /soltacia-chat-sw.js

1.3.1

• Notification click now opens the newest unread conversation (focus=unread)
• Admin title ‘(New)’ badge clears when conversations are read

1.4.0

• Added encrypted Web Push payloads (preview + cid deep-link)
• Notification click opens the exact conversation

1.4.1

• PHP 8 compatibility hardening: encrypted payload previews auto-fallback on PHP 8.0 (works without previews)
• Added Settings status indicator for payload preview support

1.5.0

• Added PHP 8.0 push payload preview support when GMP is available (no need for openssl_pkey_derive)
• Auto-fallback remains for hosts without GMP or openssl_pkey_derive

1.6.0

• Added Diagnostics screen (HTTPS, SW URL, VAPID, PHP/OpenSSL capability)
• Added Test Push button (per-user subscriptions)
• Fixed admin localization for push (sw_url, vapid_public)

1.6.1

• Added Service Worker check (inline fetch + content-type/snippet)
• Added Push subscription stats (total + per-user counts)

1.6.2

• Added Push Log table + viewer (last 50 sends)
• Added log clear button
• Branded plugin metadata for Soltacia.com

1.6.3

• Fixed PHP parse error in SSE stream output (escaped JSON quotes)

1.6.4

• Fix fatal error: removed duplicate b64url_json() method in push class

1.6.5

• Fix PHP parse error in GMP ECDH helper (removed malformed duplicate Z3 assignment)

1.6.6

• Fix PHP parse error in GMP ECDH helper: rewrote Z3 computation into safe two-line form

1.6.7

• Fix fatal: added missing Soltacia_Chat_Admin::render_diagnostics() method

1.6.8

• UI fix: chat composer bar now uses proper flex layout (textarea + send button aligned)

1.7.20

• Admin: Desktop alerts button now toggles label Enable/Disable based on state
• Visitor: Closed chats can no longer receive new visitor messages (prevents closed threads resurfacing)
• Visitor: Widget resumes the last conversation id on this device and prompts a new chat if closed

1.6.9

• Fix messages not saving: corrected wpdb->insert() format arrays for message inserts (visitor/admin/system)
• Fix widget bottom cut-off: convert panel layout to flex column (header/body/compose)

1.7.0

• Front-end UX fix: Send now auto-starts a chat if user hasn’t clicked Start chat yet

1.7.12

• Gold rebuild from v1.7.0 with audited JS/PHP (PHP 8 compatible)
• Widget mount is rendered safely (no duplicates) and can be created by JS if missing
• Front-end send UX improved (instant feedback, fewer silent failures)
• CSS hardened so compose area never floats outside the widget

1.7.19

• Admin inbox: improved alerts/status readability (wrap-safe chips; no overflow into the thread pane)
• Admin inbox: added per-device mute/unmute button for notification sound
• Admin inbox: removed Delete button (Close/Reopen is the workflow)

1.7.18

• Admin inbox: fixed “Enable desktop alerts” button (now requests permission + enables alerts)
• Admin inbox: added notification sound for new visitor messages
• Admin inbox: restored SSE stream client (startStream) so new messages update live across all conversations
• Admin inbox: notifications only auto-mark read when the tab is focused

1.7.28

• Offline mode + lead capture: support schedule, offline message, optional require-email when offline
• Operator presence + SLA: operator mode toggle, admin activity ping, auto-away, “Typically replies in X min”
• Transcripts + exports: email transcript (admin + visitor), admin export CSV/JSON
• Hardening + polish: honeypot, message clamps, safe-area + focus-visible styles, transcript button