Storebird AI Chat for WooCommerce

Storebird is an AI customer support chatbot built specifically for WooCommerce. It understands your product catalog, answers customer questions instantly, tracks orders, and captures leads — all without you lifting a finger.

Unlike generic chatbots, Storebird syncs directly with your WooCommerce store so it can give accurate, real-time answers about your products, prices, stock levels, and order status.

Why Store Owners Choose Storebird

• Save 10+ hours per week on repetitive customer questions
• Increase conversions with instant product recommendations
• Capture more leads before, during, or after conversations
• Reduce cart abandonment with proactive assistance
• Support customers 24/7 in any language — no extra staff needed

What Storebird Can Do

Product Intelligence
Your chatbot knows your entire catalog — products, prices, descriptions, categories, variations, and stock status. When a customer asks “Do you have any red dresses under €50?”, Storebird finds the right products and links to them.

Order Tracking
Customers can check their order status, tracking information, and delivery estimates directly in the chat. No more “Where is my order?” emails.

Lead Capture
Collect customer name and email before, during, or after the conversation. Choose from immediate capture (form before chat), after a few messages, or explicit-only modes.

Human Handoff
When a conversation needs a human touch, Storebird can seamlessly hand it off to you. Get push notifications, respond in real-time, and return the conversation to AI when done.

Multi-Language Support
Storebird automatically responds in your customer’s language. Configure your preferred language in the dashboard.

Full Customization
Match the chat widget to your brand — header colors, message bubble colors, input styling, logos, and position. Light and dark themes supported.

Knowledge Base
Add custom pages to train the AI on your store policies, shipping info, return process, or any topic. Import pages directly from your website.

Analytics Dashboard
Track conversations, customer satisfaction, revenue attributed to chat interactions, and time saved. See what customers are asking about most.

How It Works

1. Install Storebird from the WordPress plugin directory
2. Connect your store to Storebird with one click
3. Sync your products — the AI learns your catalog automatically
4. Your chatbot is live and ready to help customers

WooCommerce Integration

Storebird integrates deeply with WooCommerce:

• Product sync — Automatically syncs your entire catalog including variations, prices, images, and stock status
• Real-time updates — When you add or update a product, it’s reflected in the chatbot immediately
• Order data — Customers can look up their order status using their order number or email
• Category-aware — The AI understands your product categories and can recommend products by category

Plans & Pricing

• Essential — 750 conversations/month, 1 website, perfect for small stores
• Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.
• Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses

View pricing →

External Services

This plugin connects to the Storebird API service to provide AI-powered chat functionality.

Storebird API

This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:

Data sent:
* Product information (names, prices, descriptions, images) – when syncing products
* Chat messages from customers – when customers use the chat widget
* Visitor information (page URL, session ID) – for chat context
* WordPress and WooCommerce version info – during connection setup

When data is sent:
* On initial plugin connection (automatic or manual)
* On product sync (manual trigger in admin)
* When products are created/updated in WooCommerce
* When customers send messages through the chat widget

Service links:
* Service website: https://storebird.ai
* Terms of Service: https://storebird.ai/terms
* Privacy Policy: https://storebird.ai/privacy