SuperVideo by Fato Social – Video Meetings

SuperVideo brings online video meetings to your WordPress website through the SuperVideo video conferencing service. Create meeting rooms, embed video calls in your pages and invite participants using room links on your own website.

Administrators can schedule appointments, manage waiting rooms, admit guests and access available recordings from the WordPress dashboard. Assign operators their own rooms for customer consultations, remote support sessions and team meetings.

Features include:

• Create, end and reactivate meeting rooms.
• Embed an existing room using [supervideo_sala room_id=”YOUR_ROOM_ID”].
• Schedule meetings and optionally send invitations through SuperVideo.
• View recordings, transcripts and summaries when available on your account.
• Manage the waiting room and admit or deny guests.
• Assign the Operador SuperVideo role to give a WordPress user a personal room and branding area.

A SuperVideo account and API key are required. The WordPress plugin is free software. The external service has its own plans, limits and charges; availability of recording, transcription, AI summaries and other features depends on your account. See https://supervideo.com.br for account and plan information.

Video meetings on your website

• Host scheduled client meetings and consultations using a room embedded in a WordPress page.
• Share a meeting room link on your website so visitors can join the video call.
• Give team members a personal operator room and branding area.
• Keep guests in a waiting room until an administrator admits them.

External services and privacy

This plugin relies on the SuperVideo service, operated by Fato Social. Before it connects, a WordPress administrator must enable the external-service checkbox in SuperVideo > Configurações and save an API key. Activation alone does not contact SuperVideo. Existing installations upgrading to 1.1.6 must also enable this setting. Disabling it stops new plugin API requests and rendering of meeting embeds; it does not erase data already held by the service or terminate existing calls.

The plugin communicates with:

• https://supervideo.fatosocial.xyz — authenticated API requests and live waiting-room connections. Requests occur when connected administrators open the plugin dashboard or use its actions, and when operators use their personal room area. The server receives the API credential, site IP address and data needed for the requested operation: room IDs/titles/settings, appointment times, guest names, email addresses and optional phone numbers, invitation preferences, operator names/emails/passwords and branding settings. The master API key stays on the WordPress server; live browser connections use a temporary token.
• https://supervideo.com.br — meeting embeds and the official service SDK, loaded when someone opens a configured meeting page after the administrator has enabled the service. The service receives the visitor’s IP address, browser information, room identity and participant information entered for the meeting. Camera, microphone and screen sharing require browser permission. Audio/video, recordings, transcripts and AI summaries are processed by the service according to the selected meeting features and account plan.

Assigning the Operador SuperVideo role creates or reactivates a service operator account. This sends the WordPress user’s display name and real email (as part of the display name), a generated service login based on the site domain/user ID, and a generated password. Changing the role away deactivates that service operator. This does not send the user’s WordPress password.

Configured signed webhooks send waiting-room events from SuperVideo to this site’s /wp-json/supebyfa/v1/webhook endpoint. Local tables store room references, titles, meeting URLs, WordPress user/post IDs, guest names, socket identifiers, statuses and timestamps. WordPress options hold credentials, preferences and short-lived API caches. User metadata holds operator mappings and theme preferences.

Deleting the plugin removes its local tables, settings, caches and user metadata. WordPress pages created by the plugin and data held by SuperVideo (including rooms, recordings and operator accounts) are retained. Manage those in WordPress and SuperVideo before uninstalling if you want them removed. Deactivation retains settings.

The plugin does not add separate analytics or advertising tracking. Its admin scripts, Socket.IO library and styles are bundled locally. Links to registration, account upgrades, terms and privacy open only when clicked. Site administrators are responsible for informing participants about their use of the service and recording features.

• Service: https://supervideo.com.br
• Terms of use: https://supervideo.com.br/termos
• Privacy policy: https://supervideo.com.br/privacidade