Synaplan AI Support Chat

Synaplan AI Support Chat

Details
View on WordPress

Synaplan AI Support Chat transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.

Key Features

  • Easy Setup Wizard – Step-by-step configuration process
  • AI-Powered Chat – Intelligent responses using advanced AI models
  • Knowledge Base Integration – Upload documents (PDF, DOCX) to enhance AI knowledge
  • Customizable Widget – Adjust colors, position, and behavior to match your brand
  • Mobile Optimized – Responsive design for all devices
  • Secure – WordPress site verification and encrypted communication
  • No Email Confirmation – Instant activation for WordPress users
  • File Search – AI can search uploaded documents to answer questions

How It Works

  1. Install & Activate the plugin
  2. Run the Setup Wizard – Enter your email and create a password
  3. Configure Widget – Choose colors, position, and welcome message
  4. Upload Documents (Optional) – Add PDFs or DOCX files for AI to reference
  5. Done! – Your AI chat widget is now live on your site

Perfect For

  • Customer Support – Answer common questions automatically
  • Sales Assistance – Help visitors find products and information
  • Knowledge Base – Provide instant access to documentation
  • Technical Support – Guide users through troubleshooting
  • Lead Generation – Engage visitors and collect inquiries

Advanced Features

  • Full Dashboard Access – Manage everything at app.synaplan.com
  • API Key Management – Click-to-reveal secure API key in WordPress admin
  • File Manager – Organize and manage your knowledge base documents
  • Prompt Customization – Define AI behavior and personality
  • Multiple Languages – Support for 12+ languages
  • Analytics – Track conversations and performance

Additional Information

Requirements

  • WordPress 5.0 or higher
  • PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)
  • HTTPS enabled (recommended)

Support

Privacy

This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:

  • User conversations are sent to Synaplan servers for AI processing
  • Uploaded documents are stored and processed on Synaplan servers
  • WordPress site verification tokens are exchanged during setup
  • No personal data is collected without user consent
  • View our privacy policy at https://www.synaplan.com/privacy

Credits

Developed by metadist GmbH for Synaplan – AI-powered business solutions.

Details

Plugin code:
synaplan-ai-support-chat
Plugin version:
1.0.10
Outdated:
No
WP version:
5.0 or higher
PHP version:
7.3 or higher
Test up to WP version:
6.8.3
Total installations:
0
Last updated:
2025-11-20
Rating:
Times rated:
1
ai
chat
chatbot
customer-service
support