Tahc AI Hybrid Chat

Tahc Hybrid Chat brings a new approach to customer communication.

Instead of choosing between AI or humans, Tahc combines both into a single, seamless conversation. AI handles speed and scale. Humans provide judgment, context, and trust.

This is AI Hybrid Chat — and it’s built for real-world support.

What Is AI Hybrid Chat?

AI is exceptional at speed, recall, and scale.
Humans are essential for context, judgment, and trust.

Tahc brings both together in one continuous conversation.

No handoffs.
No broken context.
No pretending automation can replace people.

Knowledge Base & Gap Discovery

Tahc doesn’t just answer questions. It helps you understand what your customers are actually asking.

When you connect your website or documentation, Tahc automatically builds a knowledge base from your content.

As conversations happen, Tahc identifies:

• Questions your content does not answer
• Repeated areas of confusion
• Documentation gaps
• Opportunities to improve onboarding and support

These insights appear in your dashboard so you can continuously improve your content and your AI’s accuracy.

Your chat becomes a learning system — not just a widget.

Quick Entry Setup

Tahc is designed to be live in minutes.

There is no complex configuration or manual training required.

Once connected:
* Your site is automatically indexed
* Your AI begins learning immediately
* The chat widget appears instantly
* You can refine behavior over time

Start simple. Improve continuously.

Key Features

• AI-powered responses trained on your content
• Human handoff when conversations need context
• Knowledge base auto-discovery
• Gap detection and content insights
• Orchestrations for custom behavior
• Multi-language support (10+ languages)
• Fully customizable widget
• Mobile responsive design
• Office hours and availability rules
• Analytics and conversation history
• iOS app for human responses
• Lightning-fast global delivery
• Accessibility-friendly

What Are Orchestrations?

Orchestrations allow you to control how your AI behaves based on context.

Examples:
* Show different greetings on pricing pages
* Escalate sales or support questions automatically
* Customize AI tone by page or visitor type
* Route conversations to humans when needed

They give you fine-grained control without complexity.

Perfect For

• SaaS companies
• E-commerce stores
• Agencies
• Service businesses
• Educational platforms
• Any site that values real customer conversations

How It Works

1. Sign up for a free account at tahc.ai
2. Connect your site or knowledge base
3. Install this plugin and enter your Workspace ID
4. Your chat is live instantly

No credit card required to start.

Pricing

The Tahc service includes a 14-day free trial on all plans.

• Starter – $19/month
  100 pages, 1 domain, 1 orchestration

• Pro – $39/month
  500 pages, 3 domains, 5 orchestrations

• Team – $79/month
  Unlimited content, multiple users, white-labeling

All plans include unlimited conversations and full AI functionality.

Plugin License & Service Information

This plugin is 100% free and open source under the GPLv2 or later license.

There are no locked features, no premium plugin tiers, and no restrictions on usage or modification.

The plugin connects to the external Tahc service (https://tahc.ai) to provide AI-powered chat functionality. The Tahc service is a separate product with its own pricing and free trial.

The WordPress plugin acts solely as a connector between your site and the Tahc platform.

External Services

This plugin connects to the Tahc service at:
https://app.tahc.ai

Data transmitted may include:
* Chat messages
* Page URLs
* Device and browser metadata
* Contact information (if provided)

No data is sent until a visitor interacts with the chat widget.

Terms: https://tahc.ai/terms
Privacy: https://tahc.ai/privacy

Support

Need help?

• Documentation: https://tahc.ai/docs
• Support: https://dash.tahc.ai/support
• Email: support@tahc.ai