TAPNET AI Chatbot

TAPNET AI Chatbot connects a WordPress site to the TAPNET AI Website Chatbot service using an install token from your TAPNET account.

The plugin does not include the chatbot AI service locally. It loads the TAPNET chatbot service after a site administrator enables the plugin and saves a valid install token.

Use it to add a TAPNET-powered website chatbot that can answer visitor questions, collect lead details, and route conversations through TAPNET Lead Engine.

External service disclosure

This plugin connects to the TAPNET service at https://account.tapnet.com.

When the chatbot is enabled, the plugin loads a TAPNET script from:

https://account.tapnet.com/modules/addons/tapnet_assistant/assets/site-loader.js

The script resolves the saved install token with:

https://account.tapnet.com/modules/addons/tapnet_assistant/api/site-install.php

The chatbot may send the following data to TAPNET so the service can respond to visitors and create lead records:

• Install token
• Page URL and referring URL
• Visitor chat messages
• Visitor name, email, or phone number when voluntarily entered in the chat
• Basic browser request metadata normally sent with web requests

A TAPNET account, active TAPNET service, and website install token are required.

Terms of service: https://tapnet.com/terms-of-use/

Privacy policy: https://tapnet.com/privacy-policy/

Footer credit

The chatbot can display a TAPNET footer credit/link only if the site administrator explicitly enables the optional TAPNET Footer Credit setting. This option is off by default, and the chatbot works without displaying a public credit link.