TechPad – Automated Order Notifications & Cart Recovery for WooCommerce

Connect your WooCommerce store to The Tech Pad — the WhatsApp team workspace —
and automate the messages your customers actually want:

• Order confirmation — the moment payment completes, on WhatsApp.
• Shipped with tracking — works with the official Shipment Tracking plugin, Aftership, and other
  common tracking plugins (tracking link included when available).
• Order cancelled / refunded — keep the customer informed automatically.
• Abandoned-cart recovery — when a shopper leaves items in their cart, they get a WhatsApp message
  with a link that restores their cart and sends them back to checkout. Delays, quiet hours and
  frequency caps are all controlled from your The Tech Pad dashboard.
• Reports — recovery rate, revenue recovered, delivery/read status, failures — all inside the
  The Tech Pad dashboard (Integrations → WooCommerce).

How it works

1. Install and activate this plugin (WooCommerce must be active — WordPress 6.5+ will ask you to
   activate WooCommerce first if it is not).
2. In The Tech Pad (thetechpad.com/wa → Integrations → WooCommerce tab) click Request install code.
3. Paste the 8-character code in WooCommerce → The Tech Pad and click Connect store.
4. Configure which messages to send (and which WhatsApp templates to use) in the dashboard’s Flows tab.

No developer required. The plugin uses its own secure, signed channel to The Tech Pad — your
WooCommerce API keys are never required, and if you opt in to live order status they are encrypted
server-side, never stored on your site.

External services

This plugin connects your store to The Tech Pad (thetechpad.com), the WhatsApp messaging
workspace that actually sends the messages. The connection is required: the plugin itself has no
built-in messaging capability, and messages are sent from your own The Tech Pad workspace WhatsApp
number.

• What the service is used for: order notifications and abandoned-cart recovery messages are
  composed and sent from your workspace (dashboard → Integrations → WooCommerce), and settings such
  as recovery delay, quiet hours and template mapping are synced from the dashboard to the plugin.
• What data is sent, and when:
  • On connect: the one-time install code, your site URL and site name.
  • On each order event (paid, shipped, cancelled, refunded): order id, totals and currency, line
    items, the customer’s billing name, phone and email, shipping country, and the tracking
    number/link when your tracking plugin provides one.
  • On cart abandonment: the visitor’s cart contents and total, plus the billing phone/email they
    entered at checkout — used only to send that visitor their recovery message.
  • Hourly heartbeat: site URL and timezone.
  • Live order status (only if you enable it): your WooCommerce REST API consumer key and secret are
    sent once and stored encrypted on The Tech Pad’s servers — never on your site.
  • When a message contains a tracking link, the link opens the carrier’s public tracking page
    (for example India Post, Delhivery, FedEx or UPS); the tracking number is part of that link.
• How it is protected: every request goes over HTTPS and is signed with a per-store secret.
  The Tech Pad’s Terms of Service and
  Privacy Policy apply to this service.