Through Evo Abandoned Cart Recovery for WooCommerce

Through Evo Abandoned Cart Recovery for WooCommerce helps WooCommerce merchants recover abandoned checkout carts and verify that the recovery process is working.

The plugin captures checkout activity after a shopper provides an email address, schedules configurable reminder emails, restores saved carts through signed links, stops later reminders after purchase or suppression, and records the events administrators need to investigate a failed sequence.

Beyond sending reminders, Through Evo Abandoned Cart Recovery for WooCommerce shows whether carts were captured, messages were processed, recovery links were used, carts were restored, and completed orders were attributed correctly. Recovery Status and Diagnostics surface configuration and scheduler problems inside WordPress instead of leaving administrators to inspect cron jobs and database records manually.

Through Evo Abandoned Cart Recovery for WooCommerce runs inside WordPress and WooCommerce. It does not require an external marketing platform or send cart data to a Through Evo service.

Verify the recovery path

• Review captured carts by status.
• Inspect a per-cart timeline of capture, message, link, restore, suppression, and order events.
• See recorded outcomes for sent messages, clicks, restored carts, and attributed orders.
• Check recovery configuration, scheduler state, and recent processing results.

Run a controlled reminder sequence

• Configure Email 1 and an optional Email 2.
• Set reminder timing, sender details, subjects, and message content.
• Preview messages and send a test email before launch.
• Route recovery emails to one test recipient while Test Mode is enabled.
• Restore the saved cart through a signed recovery link.
• Stop later reminders after a qualifying purchase, unsubscribe, or suppression match.

Manage recovery data

• Filter activity logs and export logs or captured carts as CSV files.
• Add exact-address or reusable pattern-based suppression rules.
• Process privacy requests by anonymizing or deleting matching recovery records.
• Use the WordPress personal-data export and erasure tools.
• Configure record expiration and retention periods.
• Remove plugin-owned data when the plugin is deleted.

Important email and compatibility limits

Through Evo Abandoned Cart Recovery for WooCommerce records when WordPress accepts a message for handoff through its configured mail system. That does not prove inbox delivery. Delivery, bounce, and spam-folder results depend on the site’s host, SMTP or mail provider, DNS authentication, sender reputation, and recipient mailbox.

The plugin requires a working WordPress scheduler. Recovery Status and Diagnostics can identify common scheduler problems, but the plugin cannot repair disabled cron or hosting-level loopback failures.

WooCommerce High-Performance Order Storage compatibility is declared. Cart and Checkout Blocks compatibility is not declared in version 1.0.3. Test the complete capture, reminder, restore, checkout, attribution, and suppression flow on the site’s actual checkout before disabling Test Mode.

Data captured

When enabled, Through Evo Abandoned Cart Recovery for WooCommerce may store:

• Customer email address entered at checkout.
• Email hash used for lookup, suppression, unsubscribe, and privacy actions.
• First name when available from checkout or customer data.
• WordPress user ID when available.
• Cart item data needed to display and restore the saved cart.
• Cart subtotal and currency.
• Recovery status, timestamps, and token hash.
• Message handoff, link click, restore, unsubscribe, suppression, failure, and recovery events.
• Recovered WooCommerce order ID when an order is attributed to a recovery cart.

The plugin does not store raw recovery tokens. Token and email hashes use HMAC methods with WordPress salts.

Privacy disclosure

Through Evo Abandoned Cart Recovery for WooCommerce processes checkout and cart data to recover abandoned carts. Store owners are responsible for disclosing this processing and following applicable privacy, consent, marketing, and ecommerce laws.

Suggested privacy policy language:

When you enter your email address during checkout, we may save your email address and cart contents so we can send cart recovery reminders. A reminder may contain a secure link that restores your cart and returns you to checkout. We may record whether a reminder was processed, a recovery link was clicked, a cart was restored, an unsubscribe request was received, or an order was attributed to the recovered cart. You can unsubscribe using the link in a recovery email. Your email address may be retained on a suppression list so we do not send future cart recovery messages to that address.

Administrators can anonymize or delete matching recovery records by email address and can retain the address on the suppression list when needed to honor an opt-out request.

Data retention and uninstall behavior

The default record expiration period is 10 days. The default data retention period is 6 months. Administrators can change these values in Settings.

Deactivation stops plugin runtime behavior without deleting captured carts, logs, settings, suppressions, or order recovery metadata.

Deleting the plugin removes plugin-owned settings, scheduled events, onboarding state, custom recovery tables, captured carts, logs, suppression records, and recovery metadata stored on WooCommerce orders.