Tiny Finch

Add the Tiny Finch live chat widget to your website and engage with visitors directly from Slack, Telegram or WhatsApp.

A tiny chat widget with a big voice

Tiny Finch is a lightweight live chat widget that connects your website visitors directly to your preferred messaging app (Slack, Telegram or WhatsApp) — no new tools, logins, or learning curves. It’s fast, easy, and efficient.

When you install Tiny Finch, we set-up a dedicated channel in your messaging app. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time.

• Works with the Slack/Telegram/WhatsApp free plan
• No need for a standalone mobile app — manage chats on the go on your already preferred app
• Add unlimited team members with no extra cost
• Add several profiles for your team to use Tiny Finch for different websites and purposes

What problem does Tiny Finch solve?

Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools.

Tiny Finch keeps it simple:
* Installs instantly on your wordpress instance, thanks to this plugin
* No new app to install or learn to use — everything happens on your already preferred messaging app
* Affordable pricing with no limits on chats or users
* Multiple languages, helpdesk articles, full customization, and GDPR compliance included

Features at a glance

• Multiple profiles for different websites or use cases
• Auto-detects and responds in visitors’ preferred language
• Helpdesk articles shown right inside the widget
• JavaScript API and CSS for full customization
• Remove Tiny Finch branding on any paid plan
• Built and hosted in Europe — fully GDPR compliant

What to expect after installation

1. Create your account on https://tinyfinch.chat
2. Install, activate and configure the Tiny Finch WordPress plugin from your admin space
3. Customize the widget to fully match your brand from the Tiny Finch dashboard
4. Visitors message you from the widget
5. You reply in a thread in your dedicated Slack channel / Telegram group chat / WhatsApp private chat — instantly and effortlessly

Why people love Tiny Finch

I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect
— KohlMedia

I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages.
— alexchouraki

I absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional.
— jacqui38

Gem!
— TimTim

Need help or have questions?

We are here to help so don’t hesitate to chat with us using our own Tiny Finch widget or email us at contact@tinyfinch.chat

Try Tiny Finch free for a month — no credit card required. Cancel anytime.
Add it to your preferred messaging app and start chatting today!

Configuration

An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service.
First go to https://tinyfinch.chat to register.

1. Go to the “Settings” menu and click on “TinyFinch Settings”.
2. Enter your Tiny Finch “Team ID” and “Profile name” available in your Tiny Finch Dashboard.
3. Save your changes.

The Tiny Finch chat widget now appears on your website.

External services

This plugin interacts with the API of the Tiny Finch service, first to display the chat widget corresponding to your customization, then to handle messages sent and received by your website visitors. These messages are then forwarded to the external integration you have opted for (Slack, Telegram or WhatsApp).

This service is provided by Tiny Finch, a software made by Prune: terms of use, privacy policy, legal notice.

Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.
Telegram is a trademark of Telegram FZ-LLC.
WhatsApp is a trademark of WhatsApp LLC, a Meta company.