Trustie

Trustie brings reviews, testimonials, and Google Business reviews to any WordPress site. Use it standalone for testimonials and Google reviews, or pair it with WooCommerce for product reviews, star ratings, and review request emails.

Works Without WooCommerce

• Google Reviews — Display your Google Business reviews with star ratings, author names, and a “View on Google” link. Outputs JSON-LD schema for search engine rich results.
• Testimonials — Collect customer testimonials through a customizable form. Display them in grid, list, masonry, or slider layouts. Auto-approve above a rating threshold or moderate manually.
• Floating Widget — A slide-out panel that shows your latest reviews from all sources on every page.
• Reviews Page — A dedicated /reviews/ page with tabs, filtering, and pagination. Works automatically — no WooCommerce needed.
• Visual Designer — Customize colors, star styles, and branding from Trustie > Designer.

With WooCommerce

Everything above, plus:

• Product Reviews — Replace WooCommerce’s default reviews with better-looking cards, star summaries, and rating breakdowns.
• Star Ratings — Display average ratings anywhere with shortcodes. Lightweight loop stars for product archives.
• Review Request Emails — Automatically email customers after purchase asking for a review.
• Convert Comments to Reviews — Turn existing WordPress product comments into star-rated WooCommerce reviews with a configurable default rating.
• Sync Product Ratings — Recalculate average ratings and review counts across all products.

Import Tools

• Import Testimonials — Automatically detects and imports testimonials from Strong Testimonials, Easy Testimonials, and Starter Templates. Originals can be kept or removed.
• Convert Product Comments — If you have product comments from before WooCommerce reviews were enabled, convert them to proper reviews with star ratings in one click.

Accessibility

Trustie meets WCAG 2.1 AA standards: keyboard navigation, visible focus indicators, screen reader announcements for form submissions and content loading, and descriptive labels on all interactive controls.

Shortcodes

Google Reviews (no WooCommerce needed)

[trustie_google_reviews] — Display your Google Business reviews with aggregate rating and schema markup. Requires a Google API key and Place ID (Settings > Google Reviews).

Testimonials (no WooCommerce needed)

[trustie_testimonials] — Display testimonials in grid, list, or masonry layout.
[trustie_testimonial_form] — Customer testimonial submission form.
[trustie_testimonial_slider] — Auto-advancing testimonial carousel.
[trustie_testimonial_grid] — Convenience grid layout wrapper.

Product Reviews (WooCommerce required)

[trustie_reviews] — Reviews for a specific product with optional form and summary.
[trustie_all_reviews] — Reviews from all products in a grid.
[trustie_reviews_page] — Full reviews page with pagination.
[trustie_review_form] — Standalone review submission form.
[trustie_rating] — Average star rating for a product.
[trustie_rating_badge] — Compact rating badge (stars + count in one line).
[trustie_loop_stars] — Lightweight stars optimized for product archives.

Every shortcode accepts optional attributes for customization. See the shortcode reference for full details.

Premium Add-ons

• Trustie Pro — Photo reviews, custom review forms, advanced filtering, enhanced widget controls.
• Tracksies HQ — Customer intelligence, order management, badges, email templates.

Visit tracksies.com to learn more.

Privacy Policy

Trustie uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.

Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.

Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.

Learn more about how Appsero collects and uses this data.

External Services

This plugin connects to the following external services:

Google Places API

Trustie uses the Google Places API to retrieve your Google Business reviews for display on your site.

• What data is sent: Your Google API key and Place ID (both configured by you in plugin settings).
• When: When a page containing the [trustie_google_reviews] shortcode is loaded, or when you test the connection from Settings > Google Reviews. Results are cached for 24 hours to minimize requests.
• No visitor data is sent to Google — only your business credentials are used to fetch your own reviews.
• Google Terms of Service
• Google Privacy Policy

Appsero

Trustie uses the Appsero SDK for optional, opt-in diagnostic data collection. This helps us troubleshoot issues and improve the plugin.

• Tracking is disabled by default. Data is only collected after you explicitly allow it via the admin notice shown on plugin activation.
• What data is sent (when opted in): Site URL, admin email, WordPress version, PHP version, server environment details, active plugin/theme information, and plugin version.
• When: Once per week via a scheduled event, only if you have opted in.
• You can opt out at any time from the admin notice or plugin settings.
• Appsero Terms of Service
• Appsero Privacy Policy

icanhazip.com (Cloudflare)

When you opt in to Appsero diagnostic tracking (see above), Trustie uses icanhazip.com to determine your server’s public IP address for environment diagnostics. This service is operated by Cloudflare, Inc..

• What data is sent: A simple HTTP GET request with no payload.
• When: Only when you have opted into Appsero tracking. Not called if tracking is disabled (the default).
• What is returned: Your server’s public IP address, which is included in the Appsero diagnostic data.
• Cloudflare Terms of Use
• Cloudflare Privacy Policy