UPCODEA Store Chat

UPCODEA Store Chat adds a floating chat widget to your WooCommerce storefront. Customers can ask about products in plain language — “do you have this in blue?”, “what’s on sale under $30?”, “is this in stock?” — and get answers generated from your live product catalog, not a stale export.

Developed by UPCODEA.

Key features

• Floating chat widget with product/category page awareness.
• Answers grounded in real-time WooCommerce data (price, stock, SKU, description, permalink).
• Powered by Google Gemini — a generous free tier means most small stores can run it at no AI cost.
• Nonce-protected, rate-limited REST API endpoint; no API keys ever reach the browser.
• Configurable widget appearance (title, button label, colors).
• Optional site-wide daily reply cap to protect against unexpected API costs.
• Guardrails keep the bot on-topic and resistant to prompt-injection attempts from users.

Requirements

• WooCommerce 8.0+
• A free Google Gemini API key from aistudio.google.com/apikey

Third-party service

UPCODEA Store Chat relies on the Google Gemini API to generate chat replies. To do so, the plugin sends the visitor’s chat message and a small, relevant slice of your product catalog (name, price, stock, SKU, short description, permalink) to Google’s servers for each chat turn. No chat content is stored on your own server; conversation history lives only in the visitor’s browser for the duration of the session.

By using this plugin you are sending customer-submitted data to a third party. Please review and link to in your own store’s privacy policy:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Gemini API Terms: https://ai.google.dev/gemini-api/terms

UPCODEA Store Chat adds suggested language to your site’s Privacy Policy draft automatically (Settings → Privacy → “Suggest Text”) — review and publish it before going live.