Vectralix AI Chat – Failsafe AI Assistant & Live Chat Console

Vectralix AI Chat is an AI-powered customer service assistant designed specifically for WordPress. Built to maximize visitor engagement and minimize support tickets, it acts as a 24/7 consultant for your business.

Powered by Groq Cloud in this free version, Vectralix provides efficient response times using state-of-the-art open-source models like Llama 3.

Free Version Features:

• Groq AI Engine: Connect your free Groq API key to experience efficient AI response times.
• Pre-Chat Lead Generation: Capture customer data (Name, Email, WhatsApp number) before the chat begins to build your marketing list.
• Live Agent Console: Monitor active AI conversations from your WordPress dashboard and seamlessly take over the chat to reply as a human agent in real-time.
• Email Error Fallback: Automatically receive email alerts with technical details if the AI engine encounters an issue, while the visitor sees a polite maintenance message.

?? Upgrade to Vectralix PRO:

Take your automation to the next level with our enterprise-grade e-commerce tools available in the PRO version:
* Universal Hybrid RAG: Upload PDFs, Word documents, and sync your WooCommerce catalog to a Pinecone Vector Database.
* Smart Auto-Checkout: The AI can generate instant add-to-cart links directly inside the chat.
* WhatsApp & Telegram Omnichannel: Forward live chats to your Telegram app and send abandoned cart recovery alerts via WhatsApp.
* Multi-Provider AI: Unlock OpenAI (ChatGPT), Google Gemini, OpenRouter, and DeepSeek.
* Custom Widget Branding: Fully customize the widget icon, colors, and fonts.
* Advanced Analytics: Track gross revenue, successful checkouts, and missed AI leads.

External Services

This plugin connects to a third-party API to process the AI chat conversations.
* Service Name: Groq Cloud API
* Purpose: It sends the visitor’s chat messages (and the system prompt configured by the admin) to the Groq API servers to generate an intelligent AI response. No personal site data or WordPress database information is sent.
* Terms of Use: https://wow.groq.com/terms-of-use/
* Privacy Policy: https://wow.groq.com/privacy-policy/