WBugBoard

WBugBoard is a robust and user-friendly issue tracking and support ticket plugin designed for WordPress. It allows you to create, manage, and prioritize tickets directly in your WordPress dashboard, ideal for customer support or project management.

✨ = Key Features =
* Ticket Management: Easily create, update, and manage support tickets with titles, descriptions, and priority levels.
* Priority Levels: Set customizable ticket priorities (e.g., Low, Medium, High).
* User Access Control: Manage permissions for different user roles.
* Email Notifications 📧: Send customizable notifications to admins and users when tickets are created or updated.
* Comment System 💬: Facilitate ticket discussions through a built-in commenting system.

Developer Notes

The plugin creates three database tables:
1. Tickets Table (wbbd_tickets) – Stores ticket details (title, description, priority, status, etc.).
2. Comments Table (wbbd_comments) – Stores comments associated with tickets.
3. Priorities Table (wbbd_priorities) – Manages priority levels.

Security & Sanitization

• Nonce Verification 🔑: All REST API requests require a nonce for verification.
• Sanitization 🧼: All user inputs are sanitized before being stored.
• File Validation 📂: File uploads are restricted to specific types, and file names are sanitized.

Custom Upload Directory

Uploaded files are stored in /wp-content/uploads/wbugboard/. This directory is automatically created on plugin activation and deleted upon plugin deactivation.

Source Code

The non-compressed source code for JavaScript and CSS files is available in the following directories:

• JavaScript Source: /src/api/, /src/apps/, /src/components/, /src/js/
• CSS Source: /src/css/

The non-compressed source code is also available on our public repository:

• GitHub Repository: https://github.com/mizou1255/wbugboard

Support

For support, please use the Support Forum or contact us at contact@melioze.com.