Wepaak

Wepaak is a shipping platform for Mexico. This plugin connects your WooCommerce store to your Wepaak account so you stop copying order details between two screens.

When an order reaches the status you choose — normally Processing, meaning it is paid and ready to ship — it appears in Wepaak by itself, with the customer, the address and the items already filled in. You pick a carrier and create the shipment there. The tracking number then comes back to the WooCommerce order on its own, and the order is marked complete once the parcel is delivered.

One-click setup

Press Connect to Wepaak, sign in, approve. That is the whole setup.

There is no API key to find, copy or paste, and nothing to configure afterwards — the connection and the update channel are both set up for you. If you would rather use a key issued to you directly, that still works.

What it does

• Sends paid orders to Wepaak automatically, once each
• Writes the tracking number onto the WooCommerce order when the shipment is created
• Marks the order complete when the parcel is delivered
• Adds a Wepaak column to your orders list so you can see at a glance what synced
• Records the reason on the order when something fails, and gives you a Resend to Wepaak action to try again
• Handles Mexican addresses properly, including colonia and full state names as the carriers expect them
• Recognises cash on delivery, so the amount to collect is right
• Available in Spanish and English

It cannot break your store

Every call to Wepaak is wrapped so that a failure is logged and written onto the order for you to see. Checkout is never blocked, an order is never changed by a failure, and a Wepaak outage cannot stop you from taking orders.

External services

This plugin connects your store to Wepaak, a shipping service operated by Wepaak, in order to create shipments for your orders. Using the plugin requires a Wepaak account.

What is sent, and when

When an order reaches the status you configured, the plugin sends that order to the Wepaak API (https://api.wepaak.com):

• the customer’s name, phone number and email address
• the shipping address
• the order’s line items (SKU, product name, quantity and unit price)
• the order number, currency, total, and whether it is cash on delivery
• the parcel’s weight and dimensions, where your products have them

Every request also identifies the store by its URL and this plugin’s version, so Wepaak support can tell which store a request came from.

When you press Connect to Wepaak, your browser is sent to https://envios.wepaak.com to sign in and approve the connection. Your store’s URL is included so you can recognise it in your Wepaak account.

Once a shipment exists, Wepaak calls back to your store with the tracking number and delivery status.

What is never sent

Your WordPress or WooCommerce login details, your customers’ payment details, and any order that has not reached the status you configured.

Terms and privacy

• Terms of service: https://envios.wepaak.com/terms-of-service
• Privacy policy: https://envios.wepaak.com/privacy-policy