WinaltChat for WooCommerce

WinaltChat adds a beautiful, fast AI-powered chat widget to your WooCommerce store. The intelligent assistant helps customers browse your catalogue, answers common questions about shipping and returns, and — when a product is out of stock — can suggest relevant Amazon affiliate alternatives to keep the sale within reach.

Key Features

• Dual AI Modes — Use your own API key from Groq (free, fastest), OpenAI GPT-4, Anthropic Claude, or Google Gemini for full conversational AI. No API key? The built-in Basic AI mode works entirely on your server with zero external calls.
• Smart Product Search — Semantic search across your WooCommerce catalogue with intent detection, so shoppers find what they mean, not just what they type.
• Conversation Context — The assistant remembers context within a session (stored in the visitor’s browser) so follow-up questions (“which one comes in blue?”) work naturally.
• Amazon Affiliate Fallback — When a product is unavailable, optionally surface an Amazon affiliate link so you still earn a commission.
• Fully Brandable — Customise colours, fonts, icons, welcome message, and header text to match your store.
• Mobile-Optimised — Designed for a smooth experience on all screen sizes.

Requirements

• WordPress 6.0 or later
• WooCommerce 7.0 or later (must be installed and active)
• PHP 7.4 or later
• An API key from Groq, OpenAI, Anthropic, or Google (optional — Basic AI mode requires no key)

External Services

This plugin connects to third-party AI providers only when you choose an external AI mode and enter your own API key. In that mode, the remote provider performs the response generation on its own servers. If you do not configure an API key, the built-in Basic AI mode runs locally inside your WordPress site and no external AI service is used.

AI Providers (optional — only when an API key is configured)

Customer messages, recent conversation context, and relevant store/product context are sent to the AI provider you select so that provider can generate a response on its own infrastructure. No data is sent to these providers when you are using the built-in Basic AI mode.

• Groq — groq.com | Privacy Policy | Terms of Service
• OpenAI — openai.com | Privacy Policy | Terms of Use
• Anthropic Claude — anthropic.com | Privacy Policy | Terms of Service
• Google Gemini — ai.google.dev | Privacy Policy | Terms of Service

Third-Party Links

Amazon Associate Program (optional — only when an Amazon tag is configured)

When the Amazon fallback is enabled and a matching product is not found in your store, the plugin generates an Amazon search link that includes your Associate tag. No customer data is transmitted to Amazon by the plugin itself; the link simply directs the customer’s browser to Amazon.

• Amazon — amazon.com | Privacy Notice