WPInterface Product Reviews for WooCommerce

WPInterface Product Reviews replaces WooCommerce’s reviews tab with a reviews section shoppers can actually use, and asks customers for reviews after they buy. It keeps using WooCommerce’s own product reviews, so nothing is locked in: turn the plugin off and your reviews are still there.

The reviews section

• A summary card with the average, the star breakdown and how many shoppers recommend the product.
• A strip of customer photos, with a lightbox.
• Filters by star rating and verified buyers, sorting, and pages that search engines can follow.
• Review cards with titles, verified-buyer badges, the store’s replies and a “recommends” note.
• Works in block themes (as blocks) and classic themes (in the reviews tab), and in WooCommerce’s product blocks.

The review form

• A star rating, a title, the review, an optional photo and “Would you recommend this product?”.
• Reviewers choose how their name is shown.
• Guests can review, unless you only allow verified buyers.
• Works without JavaScript. With JavaScript, shoppers can add a photo (resized in the browser) and see errors next to each field.
• Spam protection without a puzzle: a hidden field, a minimum time on the form, rate limits and an optional Cloudflare Turnstile check.
• Photos lose their location and camera data when uploaded.

Review requests

• An email to each customer a set number of days after their order is completed, with links that open the review form. Switch it on in the setup or under WooCommerce → Settings → Emails.
• Customers can stop the emails from a link in each one.
• A log of every request: due, sent, reviewed, skipped or failed.
• Uses WooCommerce’s own email settings and templates.

Everywhere else

• Star ratings in product lists, and blocks for a product’s rating, reviews and summary.
• Your store’s overall rating for headers, footers and landing pages, as a shortcode or block.
• Product rating markup for search engines, built on WooCommerce’s own.

For the store

• A reviews manager under Reviews: search, filter, approve, hold, mark as spam and reply.
• Rules for which reviews wait for approval.
• Import from a CSV file or WooCommerce’s existing reviews, and export to CSV.
• Health checks and a system report for support, under Reviews → Tools.
• Personal data export and erasure through WordPress’s privacy tools.
• REST API, WP-CLI commands (wp wpipr), template overrides and hooks for developers.

Pro

WPInterface Product Reviews Pro adds video reviews and several photos per review, pros and cons, ratings for product attributes, follow-up reminders and coupons for reviews, helpful votes, a photo filter and review search, bulk moderation, questions and answers, review carousels and walls, reports, importers for other review apps, a Google Shopping reviews feed and optional AI review summaries. Pro is a separate plugin; this plugin never asks for a license. Both editions are described at wpinterface.com.

External services

The plugin connects to one outside service, and only if you switch it on.

Cloudflare Turnstile checks that a review comes from a person, when you choose it under Reviews → Settings → Moderation and spam (it is off by default). On product pages with the review form, the shopper’s browser loads Turnstile’s script from challenges.cloudflare.com, and Cloudflare sees the visitor’s browser details as with any page it serves. When a review is sent, your site sends Cloudflare the challenge answer, your Turnstile secret key and the shopper’s IP address to confirm the challenge. Cloudflare’s terms of use and privacy policy apply.

The plugin can also send reviews to Akismet for spam checks, but only through the Akismet plugin when you have it installed and set up; Akismet’s own terms apply.

When you import reviews from a CSV file (or from another review plugin’s data) that lists photo URLs, the importer downloads those photos from the addresses in your file. Nothing is downloaded otherwise.