WPMR Product FAQs for WooCommerce

Product FAQ Generator lets you quickly generate and manage frequently asked questions for your WooCommerce products, helping shoppers find the answers they need and reducing pre-sale support enquiries.

Generated FAQs are product-specific and merchant-editable, so you can generate a draft and then tailor each question and answer before publishing.

Where to configure

• Open WooCommerce > Settings > FAQ Generator to configure AI provider settings and defaults.
• API provider costs/billing are handled by your AI provider account and are not included in WooCommerce or this plugin.

Per-product workflow

• Open any WooCommerce product in the product editor.
• Use the FAQ Generator product-data tab to generate, review, and edit FAQs for that product.

Bulk workflow

• From the Products list table, use the bulk action Generate draft FAQs to process multiple products in batches.

Shortcodes

• [pfaqg_faq] renders FAQs for the current product context.
• [pfaqg_faq product_id="42"] renders FAQs for a specific product by ID.

Compatibility

• FAQ data is stored on products using post meta.
• The plugin does not depend on WooCommerce order storage, so behavior remains HPOS-safe.

Requirements

• WordPress 6.5 or higher
• WooCommerce 8.4 or higher
• PHP 8.0 or higher

External services

This plugin connects to the OpenAI API to generate product FAQ drafts using AI.
This external service is required only for FAQ generation features; the plugin can still display and manage already saved FAQs without calling the service.

Service provider

• OpenAI (Chat Completions API): https://api.openai.com/v1/chat/completions

What the service is used for

• Generating draft product questions and answers in the WooCommerce admin product editor and during bulk FAQ generation.

What data is sent and when

• Data is sent only when an authorized admin user manually starts FAQ generation (single product or bulk generation) from the WordPress admin.
• The plugin sends:
  • Product content used for prompt context (for example: product name, description, short description, categories, tags, attributes, SKU, price, weight, dimensions, brand, and EAN when available).
  • Generation settings needed for the request (for example: selected model, requested FAQ count, language, and answer-length guidance).
  • Your configured OpenAI API key is sent in the request Authorization header for authentication.
• The plugin does not send customer/order/personal account data as part of the FAQ generation payload.

Terms and privacy

• OpenAI Terms of Use: https://openai.com/policies/terms-of-use
• OpenAI Privacy Policy: https://openai.com/policies/privacy-policy