XCodeSol Buyback Shop

XCodeSol Buyback Shop transforms WooCommerce from a product-selling store into a mobile-phone buyback platform. Instead of buying products, customers:

1. Select a used phone (manufacturer, model, storage, carrier, variant).
2. Answer condition questions.
3. Receive an estimated buyback offer.
4. Submit the device and receive an inbound shipping label.
5. Track the shipment to your warehouse.
6. Receive a final offer after inspection.
7. Accept and get paid, or reject and receive the device back.

WooCommerce remains the underlying commerce framework: customer accounts, orders, emails, My Account, HPOS, and REST are all used through their official APIs. XCSBC adds a buyback-case layer that tracks the full lifecycle.

External services

This plugin connects to third-party services when the related provider is enabled in the settings screen. These integrations are required for shipping label creation, tracking, payout processing, and webhook validation.

• EasyPost — used for shipping labels, rates, tracking, and webhook verification. Data sent includes shipment addresses, parcel dimensions/weights, order identifiers, tracking numbers, and the signed webhook payload. Terms of service: https://legal.easypost.com/ Privacy policy: https://legal.easypost.com/#privacy-policy
• Shippo — used for shipping labels, postage purchase requests, and shipment tracking. Data sent includes shipping addresses, parcel details, item metadata, and tracking identifiers. Terms of service: https://goshippo.com/terms/ Privacy policy: https://goshippo.com/privacy/
• Stripe Connect — used for payout destination setup, transfer requests, and payout status checks when the merchant enables the Stripe payout flow. Data sent includes payout amounts, destination account data, and merchant identifiers required for transfer processing. Terms of service: https://stripe.com/legal Privacy policy: https://stripe.com/privacy

Key features:

• Buyback-only, mixed-store, and headless/API modes.
• Device catalogue managed entirely through WooCommerce Products (custom “Buyback Device” type, Brands, categories, variations, per-variation buyback pricing).
• Admin-configurable condition questionnaire with per-answer price adjustments.
• Deterministic pricing engine using integer minor-unit currency math.
• Buyback case state machine with full audit history.
• 18 WooCommerce order statuses mapped to the buyback lifecycle.
• “Buyback Submission” payment method (zero customer payment).
• Custom My Account endpoints: dashboard, shipping labels, offers, payouts, returns, support, privacy.
• REST API under /wp-json/xcsbc/v1/.
• Shipping provider integration (EasyPost, Shippo; Mock is restricted to non-production environments).
• Manual payout tracking with an audited finance confirmation workflow.
• Support chat with internal notes.
• Data export/erasure workflows and consent records.