Description
Woopra is an end-to-end Customer Journey Analytics solution built for teams. Unify your customer data within the platform to analyze, optimize and engage across every customer touchpoint. Among the features, you’ll find:
- AppConnect: A suite of 40+ one-click integrations to seamlessly integrate data from your CRM, email, chat, social, support tools and more!
- Customer Profiles: As data syncs to Woopra from every touchpoint, Customer Profiles display a true to life view of user engagement, down to the individual-level. So whether you’re solving a support request or getting a pulse on customer health, you – and your team – will have clarity at your fingertips.
- Customer Analytics: Whatever questions you have, there’s an analytics report waiting with answers. Full-funnel attribution, onboarding optimization, feature usage, retention reports, cohort analysis and so much more. Regardless of how you measure success, you’re covered.
- Automations: Powerful triggers packed into each native integrations. Send a message to users based on any engagement criteria, personalize a live chat when customers experience an issue or instantly update a lead status when a prospect calls. Open the door to personalization at scale!
Break free from the data siloes of mobile, app, product or web analytics. Combine them – and every other essential touchpoint – to see the world as your customers do with the Woopra platform.